Question about Creative Labs ZEN V Plus MP3 Player

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Hi, I plugged my Creative Zen into the charger and then it just died. It is completely dead. It won't turn on. I even tried to turn it on using the reset button. I have only had it for a month. I am so sad because I love it. I hope you can help me find a way to get it to start up. Thanks Wendy Hanson

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  • Master
  • 1,555 Answers

Can you kindly let me know what was the ratings of the charger which you used your phone is made to be charged with 5V DC and 1.5Amps. In case you used a 12V DC adapter then most probably you could have just damaged the charging circuit. and your phone went to self secured mode. My suggestion at present is to remove the battery for a minimum of 15 minutes from the phone alongwith sim and then try to charge it with a proper adapter for a minimum of 8 hrs before trying to switch on the phone.
Thankyou for using fixya free utility.

Posted on Mar 19, 2011

  • hanson_wendy Mar 19, 2011

    It isn't a phone. It is a Creative Zen MP3 Player. Can I find a way to remove the battery from it?

  • Aruna Singh
    Aruna Singh Mar 19, 2011

    sorry for the bother but you should have let me know the info about the adapter. Anyways, here is what your repair manual says.

    Press and hold the "Power" button located on the left side of the Creative Zen Touch until the LCD screen turns on. Pressing and releasing the button quickly will not turn on the player.

    2
    Move the "Lock" switch located on the top of the Creative Zen Touch to the left to unlock the player. All of the buttons are disabled when the lock is in place.

    3
    Charge the battery by connecting the small end of the power adapter into the power adapter connector on the MP3 player and plugging the larger end of the power adapter into an electrical outlet. You can also charge the Creative Zen Touch by plugging the USB cord into the USB port on the MP3 player and connecting it to a USB port on your computer. The onscreen battery indicator will show when the battery is fully charged.

    4
    Push the "Reset" button, located on the left side of the player by inserting a paperclip into the small hole. Turn on the MP3 player as normal after removing the paperclip.

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Posted on Jan 02, 2017

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