Question about RCA Audio Players & Recorders

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My RCA mp3 (model SC2102BK-A) is frozen. The screen displays the words "shutting down," yet nothing is moving. Help?!

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  • RCA Master
  • 6,771 Answers

MP3 players have a reset button somewhere on the chassis bigger enough for a safety pin to enter, when you find it remove the battery, next press and hold reset button down for 60 seconds until all residual charge is removed, hopefully this will solve your problem.

Posted on Mar 19, 2011

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1 Answer

I have an RCA Digital Music Player and I cannot figure how to "unlock" it. It keeps saying "locked" and then "shutting down". Please help. Thanks, Pat G


I'm sorry that the player is displaying Locked and shutting down automatically. Based on the information you have provided, it seems that the issue is either with flash memory or the unit is locked by using the slide lock(hold). If you confirmed that the player is not locked using the slide switch, it should be an issue with the flash memory and it cannot be repaired by an end user. Also it is not worth to repair by sending it to RCA as RCA charges $55+shipping to fix this problem.

Hence according to my openion, it would be good if you go for replacement with a better model. This is in the case of out of warranty product. If the unit is under warranty, please contact RCA to setup a repair for the unit. Please click the following link to get the contact information to reach RCA.

http://www.rca.com/support/

Thanks for understanding. Please let me know if you require any clarifications.

Jun 17, 2011 | RCA Audio Players & Recorders

1 Answer

Screen frozen RCA M4304-A player reset not working


try plugging it up to the computer. it usually restarts

Oct 01, 2009 | RCA M4304 Digital Media Player

1 Answer

Frozen


Try the hard reset.
Press and hold the Power button for 10-15 seconds to turn it off, once it's off, turn the device back on.(make sure the hold is off)

Jan 11, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

My RCA M4204 mp3 player shuts down while playing. The battery display is saying that its full so what should I do ?


Make sure it is not power saver mode it will shut down my how many mins you have it set for. Also make sure screen saver mode is at max too.

Jan 08, 2009 | RCA M4204 MP3 Player

1 Answer

Screen frozen


I would recommend you to go to the sandisk site to update the firmware on your device even if you have done so in the past or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Apr 03, 2008 | SanDisk Sansa E280 MP3 Player

3 Answers

Frozen screen


All you reaaly have to do is let the battery run out. Then once the mp3 is dead, charge it. The screen should be unfrozen.

Jan 06, 2008 | SanDisk Sansa e250 MP3 Player

4 Answers

"Boot Error, Sutting Down"


You may have let a magnet get near the mp3 player. Go to "My Computer" Then double click on the Mp3 player. You will see "Internal Storage" Icon. Right click it and click format. You will lose all data on the device. Also upgrading to 3.003 does not fix the Boot error problem.

Dec 06, 2007 | RCA Lyra RD2765 MP3 Player

1 Answer

Frozen Screen


You should try formating the drive. With the drive plugged into your computer, go to "My Computer->Right Click on the Removable Drive representing the MP3 player->Select Format"

Jun 22, 2007 | RCA eMusic MP3 Player

1 Answer

Frozen Screen


I had this very same problem. To fix this problem you have to re-flash your RCA MP3 player with the following file: http://download.rca.com/download/RD1022_28_72_76FWUpgrade_v1002.exe My RCA Model RD 1072a as worked fine since flashing the player with this file.

Mar 28, 2007 | RCA Lyra RD1072 MP3 Player

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