Question about SanDisk Sansa e250 MP3 Player

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Sansa e280 8 gb

When I turn on my sansa the screen come up sandisk and just fades out. then repeats for hours until it turns itself off. I cannot manualy turn it off without taking the battery out. I

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I took my Sansa back to the store under warrenty, They exchanged it straight across. Really the only advise your team gave me was to take the battery out and turn the unit back on- I had already done this several times before I contacted your site. I wasn't thrilled with the advise given to me

Posted on Aug 03, 2008

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I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376
Should you have any problems after you update the firmware let me know and I will be more than happy to help you...

The number for sandisk is 1-866-726-3475
Please rate accordingly
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1 Answer

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http://www.sandisk.com/Retail/DriverDownloads.asp
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Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx

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