Question about Smeg SE399X/5 Stainless Steel Electric Single Oven

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I have SMEG 60 cm Single electric oven model SA398X which refuses to start. It has a single A which I understand stands for automatic. I have turned the power off and on and have tried a reset of the clock by pressing the far right hand button on the clock and + button together all to no avail. I have also tried pressing the far right hand button on its own but it doesn't seem to transfer back to manual. We have had similiar issues in the past where it won't work for several days then clicks and is operational. Any assistance would be appreciated

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Hello sandcmcc,
you would need to be able to take a multimeter and test from the control to the switch and then from the switch to the element sometimes u can have power going to the control and not leaving the control in this instance you would have to replace the control if on the other hand it leaves the control and goes to the switch sometimes a switch may either arc on the inside of the switch making the switch stay opened in which when this happens the power would not go off or arc closed in which you would not be able to turn on the unit no matter which setting you set the switch to lastly you would assure that power is going to the element and you could also do a continuity test to assure that the element has no breaks in it. personally this sounds like a switch issue that you are having if you are unfamiliar with performing electrical tests i would suggest you call for a techncian. It is always better when it comes to electricity to be safe then sorry. if you have any further questions message me back and please remember when our chat has fully concluded to rank how this opinion has helped it allows me to help others in similar situations Thanks Rick

Posted on Mar 19, 2011

  • Rick Ead
    Rick Ead Mar 19, 2011

    also i just reread your comment if the power does not leave the board this could also be due to either a fault in the control board or the touch pad itself. all in all it sounds like either the switch or touchpad or control issue if one side of the control works yet the other doesnt this most likely points to the touch pad or the control being the problem also you may want to check for any loose connections this sometimes does happen due to vibration and it is also possible that maybe one of the controls connectors is starting to unseat from the connected postion that it should be in once again if you are able to do the tests conduct your tests and message me back your finds I await your reply Thanks Rick

  • Rick Ead
    Rick Ead Mar 19, 2011

    also if you have had any other conversations with any other techs on this matter I am also not able to see these Thanks Rick

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