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White Kenmore 3.6 cu. ft. HE2 Plus Super Capacity Plus Front Load Washer

Wire from bra came out and plugged up pump, so washer doesn't work. Do you know how to clean pump?

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Sorry for my delay, I hope you found out how to clear. If not, remove the three screws that hold the front kick plate on, then the pump will be right in front of you. Remove the filter (unscrew) and watch for water. You can remove everything from there.

Posted on Nov 15, 2008

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This is a generic type answer, but, most of these washers have a pump to pump out the water. If some small thing like a hairpin gets in there it will collect lint and plug the outlet of the pump. Or the impeller to the pump may break. Access the pump, remove it, and look for the problem there. Make sure the belt drive to it is working or it will pump no water. I hope this helps. I assume you meant by "plugged drain", that no water is getting pumped out. I have seen this problem in Kenmore washers in the past.

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