Question about Jenn-Air JES9800A Electric Kitchen Range

2 Answers

Jenn Air slide in range JES9750AAB - Touch Pad

Had continual beeping- touch pad not working-
replaced with new control panel (clock w/harness)
After a few seconds beeping returned, oven controls don't work buy eyes do.
What do I do next??

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  • Airy-Ka Aug 15, 2008

    Continual beeping since March 2002, when I bought for  $2,200. a Jenn-Air Grill electric coil stove, with  down draft + convection oven. Currently, repairs will cost $1,200. for 3 mother boards + touch pad: no oven, no downdraft, no clock. Here's the history:Beeps progressively worsened. Jenn-Air didn't honor warranty -didn't answer phone, letters, faxes or email over 2-3 year period. Replaced entire right burner 'module' ($360.) and switch, etc. Sept 2007 -March 2008 turned electricity to stove off & used $29. hot plate + saw no difference in performance from $2,200. Jenn-Air Grill. Since March, I put up with beeps, now touch pad doesn't work  so oven, downdraft, etc are useless.Estimated repair cost: $1,200. includes 3 motherboards, touch pad, etc.

  • mgriff64
    mgriff64 Sep 26, 2008

    I had the touch pad replaced under warranty last year when it went totally dead. The service tech said they have alot of problems. This year it went again but of course is no longer under warranty. I'm very frustrated.

  • Anonymous Dec 29, 2008

    Mine too, every 9 months since I purchased it.

    Perhaps a class action lawsuit?

  • jocelyne1958 Jan 19, 2009

    We thaugh maby it's because of the cleanning? We had to change our board 2 times since we have this range. Is there anyway we can obtain a free touch pad from Jen Air?

  • Anonymous Mar 10, 2009

    Same siutation. Number 0 stopped working. Worked around it. Then 9 stopped working, now broil button doesn't work. Talk about a design flaw. Cost to fix $425 with nothing more than a 90 day warranty. Never thought a range would be considered disposable product.

  • mkn9900 May 22, 2009

    I have the same problem, no more warranty, repair cost out of whack, may be a law suit??

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Same here Eight (8) Control Panels

Posted on Apr 30, 2012

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Put on tree belt . having the same problems replaced ERC $200.00 now they are telling me touch pad touch pad is $240.00 .the stove cost $1300.00. $1740.00 how much more will i have to put in this stove

Posted on Jan 06, 2009

  • bds8887 Sep 07, 2011

    I've replaced my touch paid on my JEs 9860 BAW .. for the 7th time.. I can't count on it.. bad design all together. I've been waiting I purchased new 2007 and every year I replace it 1 or twice.
    still no RECALL totally gotten screwed no this item..

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1 Answer

Jenn air oven door locked after getting an F1 message after the self cleaning was done..help i cant unlock it


F1 touch pad / ERC test This simple test will help determine
whether the ERC (Electronic Range Control or Clock) or the touch pad is
defective when F1 error code is present.



Note: Some models incorporate the touch pad in to the ERC as a single
assembly, in which case this test is not necessary. Simply replace the ERC
(Clock).



Warning: If you feel in any way uncomfortable performing this test or
making this repair, please contact a qualified appliance repair technician.


1. Disconnect power to the range (unplug the range power cord or turn the power off to the range at the circuit breaker). It is very important that the power to the range has been disconnected, so please double check before continuing


2. Gain access inside the control panel.

3. Disconnect the touch pad (also called keypad or membrane switch) ribbon from the ERC


4. Make sure there are no lose wires, or anything else that may cause a short when power is turned back on. Assemble the control panel back the way it was


5. Turn the power back on.

6. Wait for at least one hour to see if the F1 code comes back (usually accompanied by a beeping sound)


7. If F1 comes back, replace the ERC. If it does not, replace the touch pad.




Dec 10, 2010 | Jenn-Air JJW8530C Expressions Collection...

2 Answers

Built in Jenn Air oven just gave a fault code of F1


F1 touch pad / ERC test This simple test will help determine whether the ERC (Electronic Range Control or Clock) or the touch pad is defective when F1 error code is present.

Note: Some models incorporate the touch pad in to the ERC as a single assembly, in which case this test is not necessary. Simply replace the ERC (Clock).

Warning: If you feel in any way uncomfortable performing this test or making this repair, please contact a qualified appliance repair technician.

1. Disconnect power to the range (unplug the range power cord or turn the power off to the range at the circuit breaker). It is very important that the power to the range has been disconnected, so please double check before continuing.
2. Gain access inside the control panel.
3. Disconnect the touch pad (also called keypad or membrane switch) ribbon from the ERC.
4. Make sure there are no lose wires, or anything else that may cause a short when power is turned back on. Assemble the control panel back the way it was.
5. Turn the power back on.
6. Wait for at least one hour to see if the F1 code comes back (usually accompanied by a beeping sound).
7. If F1 comes back, replace the ERC. If it does not, replace the touch pad.

Nov 22, 2010 | Jenn-Air JJW8230D Electric Double Oven

1 Answer

Oven is displaying f1-8 error code what is it


F0 Function key stuck Replace touch pad or if touch pad is part of the clock, replace the clock (ERC). F1 Defective touch pad or clock (ERC) Replace touch pad or clock (ERC). Touch pad is a more common problem. Refer to F1 test at the top of this page for more information. F2 Oven temperature too hot Replace relay board, if present, or oven temperature sensor (RTD). Check sensor harness. F3 or F4 Shorted or open oven temperature sensor (RTD) Check sensor harness and harness connection between oven sensor and oven control. Replace oven temperature sensor (RTD) if wiring is ok. F5 Watchdog and hardware conflict Replace clock (ERC). F7 Function key shorted or stuck Replace touch pad or if touch pad is part of the clock, replace the clock (ERC). F8 Analog / Digital problem Replace clock (ERC). F9 Door latch Check door latch components.

May 04, 2010 | Jenn-Air SVE47100 Slide-In Electric...

1 Answer

F1 error code and constant beeping and oven shuts off.


Hi gwhiz03,

If you are having error code F1 with your Jenn-Air double wall oven this is because you have a defective touch pad or clock (ERC). This simple test will help determine whether the ERC (Electronic Range Control or Clock) or the touch pad is defective when F1 error code is present.

Note: Some models incorporate the touch pad in to the ERC as a single assembly, in which case this test is not necessary. Simply replace the ERC (Clock).

Warning: If you feel in any way uncomfortable performing this test or making this repair, please contact a qualified appliance repair technician.

1. Disconnect power to the range (unplug the range power cord or turn the power off to the range at the circuit breaker). It is very important that the power to the range has been disconnected, so please double check before continuing.
2. Gain access inside the control panel.
3. Disconnect the touch pad (also called keypad or membrane switch) ribbon from the ERC.
4. Make sure there are no lose wires, or anything else that may cause a short when power is turned back on. Assemble the control panel back the way it was.
5. Turn the power back on.
6. Wait for at least one hour to see if the F1 code comes back (usually accompanied by a beeping sound).
7. If F1 comes back, replace the ERC. If it does not, replace the touch pad.

Hope this helps.

Thank you for using FixYa.

Feb 10, 2010 | Jenn-Air WW30430P Stainless Steel Electric...

1 Answer

After cleaning, display flashes F7 and it


HI. This code is referring to a failed function key(s). These key are located on the control board. Replace the touch pad or if touch pad is part of the clock(main control board), replace the clock (ERC).

F-7 Function key(s) shorted or stuck

Dec 07, 2009 | Jenn-Air Kitchen Ranges

1 Answer

F 1 code after using Jenn-Aire electric oven


F1 Defective touch pad or clock (ERC) Replace touch pad or clock (ERC). Touch pad is a more common problem.This simple test will help determine whether the ERC (Electronic Range Control or Clock) or the touch pad is defective when F1 error code is present.

Note: Some models incorporate the touch pad in to the ERC as a single assembly, in which case this test is not necessary. Simply replace the ERC (Clock).

Warning: If you feel in any way uncomfortable performing this test or making this repair, please contact a qualified appliance repair technician.

1. Disconnect power to the range (unplug the range power cord or turn the power off to the range at the circuit breaker). It is very important that the power to the range has been disconnected, so please double check before continuing.
2. Gain access inside the control panel.
3. Disconnect the touch pad (also called keypad or membrane switch) ribbon from the ERC.
4. Make sure there are no lose wires, or anything else that may cause a short when power is turned back on. Assemble the control panel back the way it was.
5. Turn the power back on.
6. Wait for at least one hour to see if the F1 code comes back (usually accompanied by a beeping sound).
7. If F1 comes back, replace the ERC. If it does not, replace the touch pad.

Sep 21, 2009 | Jenn-Air JGS8750 Gas Kitchen Range

1 Answer

The Alarm keeps buzzing to my Jenn Air ww2780w wall oven. The code reads F1. What can I do to fix?


Defective touch pad or clock (ERC)

Replace touch pad or clock (ERC). Touch pad is a more common problem.

You can use the test procedure below to narrow the actual issue.

This simple test will help determine whether the ERC (Electronic Range Control or Clock) or the touch pad is defective when F1 error code is present.

Note: Some models incorporate the touch pad in to the ERC as a single assembly, in which case this test is not necessary. Simply replace the ERC (Clock).

Warning: If you feel in any way uncomfortable performing this test or making this repair, please contact a qualified appliance repair technician.

1. Disconnect power to the range (unplug the range power cord or turn the power off to the range at the circuit breaker). It is very important that the power to the range has been disconnected, so please double check before continuing.
2. Gain access inside the control panel.
3. Disconnect the touch pad (also called keypad or membrane switch) ribbon from the ERC.
4. Make sure there are no lose wires, or anything else that may cause a short when power is turned back on. Assemble the control panel back the way it was.
5. Turn the power back on.
6. Wait for at least one hour to see if the F1 code comes back (usually accompanied by a beeping sound).
7. If F1 comes back, replace the ERC. If it does not, replace the touch pad.




Jul 09, 2009 | Ovens

1 Answer

The display at top of stove is showing "F1" and continuously beep


Maytag Range / Stove / Oven Fault Codes Failure Code Fault Code Description Solution F0 Function key stuck Replace touch pad or if touch pad is part of the clock, replace the clock (ERC). F1 Defective touch pad or clock (ERC) Replace touch pad or clock (ERC). Touch pad is a more common problem. Refer to F1 test at the top of this page for more information. F2 Oven temperature too hot Replace relay board, if present, or oven temperature sensor (RTD). Check sensor harness. F3
or
F4 Shorted or open oven temperature sensor (RTD) Check sensor harness and harness connection between oven sensor and oven control. Replace oven temperature sensor (RTD) if wiring is ok. F5 Watchdog and hardware conflict Replace clock (ERC). F7 Function key shorted or stuck Replace touch pad or if touch pad is part of the clock, replace the clock (ERC). F8 Analog / Digital problem Replace clock (ERC). F9 Door latch Check door latch components.

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F1 defective touch pad or membrane. 1. replace touch pad or membrane ( this problem is usually the touch pad).
or
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