Question about Sony Network Walkman NWZ-S545 Digital Media Player
Seems like your computer won't recognize the device. Sometimes this issue happens when there are missing applications for your MP3. You may try to do these following procedures and hope it may help you.
1. First, you need to reset the MP3.
--> at the back of your unit, look for a small reset button. Push and hold it down for about 5-10 seconds.
2. Now for your computer to recognize the device you need to download these 2 applications. Please click the links below.
Visual C++ 2008 Redistributable
Windows Media Format 11 runtime
3. After downloading, install the application then restart your computer.
4. After booting up, please connect the MP3 to your computer.
--> if you will be encountering the same problem after these procedures and troubleshooting. You now need to consult a repair I'm afraid to further diagnose the device and repair the device.
Hope it helps.
Thank you for using FixYa.
Posted on Mar 19, 2011
Please confirm model number of MP3 player as questions shows it is Sony NWZ-S545
If model number is correct then firmware update will solve MP3 player problem, please note that all content/ files saved in memory will be deleted during firmware update.
Click Sony Support link, select Operating System in drop down list and download firmware update file, please follow instructions mentioned there to update firmware in MP3 player.
Hope this will help.
Posted on Mar 19, 2011
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Posted on Jan 02, 2017
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