Question about Refrigerators

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We have a Whirlpool refrigerator freezer, model WRID4ITS. The freezer top is fine/very cold but the fridge below is not cooling. It has also been virbrating but that has now stopped. This is the second time it has happened but we weren't told what the problem was.

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  • jane macdonald Mar 19, 2011

    Yes that seems to have worked...great....saved us having to drive it to the closest dealer 300 km away...the video is particularly helpful..thankyou.

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There are three scenarios which may be taking place.

Freezer cold refrigerator warm....top mount freezer.

1.) Is there frost built up on the back panel of the freezer? If there is you are experiencing a non defrost issue.You will see in the beginning of the video it will show you a top mount freezer and the back panel I mentioned with frost on it.
To witness this I have posted a video, click on the link http://www.youtube.com/watch?v=TnRKj7_BtNw

2.) Evaporator fan is not running.
In the video link after the tech takes off the back panel you will see the evaporator fan mounted on top of the evaporator coils.This must run when the compressor runs....it blows cold air down into your refrigerator.

3.) The air way must be clear for the air to flow down into your refrigerator. The video will show you this air flow and air passage way.

4.) if you have a defrost issue check the heater ...if it is bad change out the thermostat also.

Please post questions and results.

Keith

Posted on Mar 19, 2011

  • Keith Drake
    Keith Drake Mar 19, 2011

    That makes my day....300km .....wow.

    Enjoy your weekend.

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