Question about LaCie Rugged All-Terrain (301017) Hard Drive

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The power button is stuck on my lacie hard drive

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If you have a needle then try to pull the power button with it.

Posted on Mar 19, 2011

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Hello,
this unit is compatible with a few of LaCie power supplies, but it is generally sold with the one providing hte following:
DC Output: 12V (2A) 24W
Regards,

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Try a new power supply. $19.99 at Lacie. It worked for me.

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Try unplugging the usb connector and plugging it back in. Your pc shouls recognize the installed component automatically. Also, some external hard drives work like normal pc's do: hold the power button in longer until something happens. Hope this helps.

May 24, 2009 | LaCie (300770) 250 GB Hard Drive

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Hello, I have a Lacie 330770 250 GB hard drive.  It does not respond when I plug it into the outlet.  I have tried several different outlets in different rooms, and neither the green light on the power...


If the green light on your LaCie power supply does not light, you likely have a bad power supply. You can buy a new one from LaCie. If you are purchasing a new power supply from LaCie ask for the higher wattage unit. LaCie upgraded this a while back.

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1 Answer

Disk will not power down. Has vanished from my computer, but router IDs it.


Well according to LaCie's support when the power button is failing to work and the fan becoming inconsistent it is due to the power supply failing.

This is because the OS controls the power button and if it cannot boot fully because of a power problem, then functions of the drive are turned off, including the power button.

They are going to send me a new one.

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When I had this problem it turned out to be the power supply unit. Lacie replaced it - if you are out of warranty you can buy them for about £25 - and this solved the problem.

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1 Answer

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500Gb Lacie D2 Quadra with the same problem of flashing led and not mounting on the desktop (Mac G4 Mirror), traced to the power supply (57w) going down on power, both 12v and 5v supplies are available but the main power to run the drive drops to below an adequate output, hence the clicking and whirring evident from the drive with simultaneous flashing led.

Testing with another Lacie power supply (250Gb D2) this time a 34w unit got the drive up and running, however, and this is the reason for this post, this lower power PSU failed a week later whilst waiting for a warranty replacement from Lacie (5 weeks and still waiting for the new PSU from them. they have no stock)

Message for all Lacie D2 users, check the power supplies first, test with another Lacie PSU, do not run the drive on a lower rating (34w) PSU it will fry it and leave you with another failed power supply.

If you are in a tight spot use the temporary power supply to move your data to another drive and get the correct 57w power supply before running the drive again.

Don't do as I did assume any Lacie power supply will run any Lacie hard drive, they won't, fortunately I had a second back up, but am 2 drives down and no new PSU's available to buy anywhere.

Try and purchase another spare 57w power supply, something all D2 users should do for long term security, as these do not seem to be very reliable and getting warranty support from Lacie on these is currently impossible.

The lack of 57w power supplies from Lacie and its distributors across the world is surely a warning to be noted!!!!!!

Buyers beware!

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8 Answers

Lacie drive won't mount


I solved the problem. It was a power supply problem. It seems after searching boards on the net, this is a common problem with the lacie hard drives. Just replace the power if your hard drive is clicking and not mounting. I think many people must be throwing the drives away thinking they are lost when it is just the power supply. Try this first before trashing it or spending a lot of money on data recovery programs/

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LaCie Hard Drive


The hard drive has it's own power supply. If you look on the back of the external hard drive, there is a power button there to turn it off. It doesn't shut off just cause you disconnect it from the PC or turn the PC off.

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