Question about Epson Perfection V500 Flatbed Scanner

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Epson v500 adf - feed starts, then stops after page is feed in almost half way. No error message - just stops. Worked fine before. D279AE31

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  • 844 Answers

Welcome to FixYa!

1. Make sure your documents meet the following conditions before loading them into the Automatic Document Feeder:

  • The ink is dry.
  • The document has no holes and is not ripped or wrinkled.
  • The document has no staples, paper clips, or other objects attached to it; these may damage the feeder mechanism.
  • The document has no folds within 0.2 inch (5 mm) from the edges.
  • The document has no cut-out areas.
  • The document is not a multipart form or bound.
  • The document has no rear carbon coating.
Make sure you don't load more than 30 sheets of Letter, Legal, A4, or B5 size paper in the Automatic Document Feeder. Load only documents that meet the following specifications in the Automatic Document Feeder.
Size Width 3.94 to 8.5 inches (100 to 215.9 mm)
Length 5 to 14 inches (127 to 355.6 mm) Thickness 0.002 to 0.006 inches (0.07 to 0.16 mm) Weight 12 lb to 21 lb (60 to 105 g/m²) Paper type High-quality bond paper Printing type Documents printed with impact printers, laser printers, or facsimile machines
For the best results, all of the sheets you load at one time should be the same size. If you load sheets of differing sizes, carefully follow the loading and scanning instructions for mixed-size documents.

Remove any documents from the document table and make sure there is no dust on the glass before loading documents in the Automatic Document Feeder.

CAUTION: Do not feed photographs or valuable original artwork into the Automatic Document Feeder. Misfeeding may wrinkle or damage the original. Scan high-quality color or halftone documents on the document table instead.

2. Reset the Scanner.
  • While the scanner is on, unplug the USB cable and the power cord at he back of the scanner.
  • Wait for 2 minutes, then plug it back again.

3. Uninstall and reinstall the drivers.
Uninstall:
  • Click start, control panel, add/remove programs.
  • Scroll down to look for the EPSON scanner files.
  • Right click on the EPSON scanner file, click uninstall.
Note: Uninstall all the ESPON scanner programs that you see.

Reinstall:
Go to this link http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&infoTyp Ue=Downloads&oid=88368&prodoid=63070478&category=Products

Under Windows Operating System
Download the Scanner Driver and Epson Scan Utility
Install the downloaded file by double clicking on it or run it if it prompts you.

Download the Epson Copy Utility.
Install the downloaded file by double clicking on it or run it if it prompts you.

I hope that this will help.
Keep me posted and thank you for using FixYa.
Jas247

Posted on Mar 19, 2011

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Posted on Jan 02, 2017

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I have a epson 545 all in one printer and it says it has a paper jam but there is no paper in it


I FIXED IT!

My wife was scanning a ton of old photographs, flipping the lid repeatedly, when the printer started acting flaky, and today it wouldn't run at all. It was the dreaded "ADF Jam" error. The paper feed motor ran at startup, but the ADF feed motor didn't (CLUE). Well, I took it apart, checked all the crevices for paper, then started disassembling. When I got down to the ADF, I started checking wires from the ADF into the control unit .... found one of the motor wires snapped. Soldered in a patch wire, and it works.

Most of the wires are reasonably sturdy, but the wires for the ADF feed motor are pretty thin and brittle. The red and black pair plug into a board where the data cable comes in; the panel slides off rearward after you take out one screw. Several plugs go up to the ADF.

Feb 03, 2013 | Epson Workforce 545 Wireless All In One...

1 Answer

Document in ADF


None of these worked for me. Here is my FIX:
Open the part containing the rollers. You can see a white plastic part which stop the documents feeded into the adf. Lower this part and insert a page into the adf just a bit further than where it would have stopped from that white stopper. This forces the machine to feed the document and clears the error right away. You only have to do this once and from then mine worked fine.

Jan 25, 2012 | Canon Pixma MX410 All-In-One Printer

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PIXMA MX330 Error message "Document in


Hello,
The sensor may be dirty even if it looks like there is no paper jam. Take a bottle of compressed air and give it a once over. Make sure you don't shake or tip the compressed air as you don't want to fast freeze anything.
If this does nothing, you probably have a failed sensor which will need replacing.
Chris

Aug 18, 2011 | Canon Office Equipment & Supplies

2 Answers

Cannot clear error message "Document


Hi nigel_lester,

This error message "Document in ADF" that you are getting means that you need to remove foreign object from the Automatic Document Feeder (ADF). Kindly follow the procedure below in clearing document jams:

Document jams in the ADF (Document Tray)

1. First, press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF. 3. Then, open the Feeder Cover.
4. From under the roller to the Feeder Cover side, remove the jammed page.
5. If a document is not jammed, check the document feed area if there's foreign material. If there's any, carefully remove it.
6. Close the Feeder Cover.

NOTE:
  • If documents remain in the ADF after pressing during scanning, [Document in ADF] will appear on the LCD. Press so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.

Document jams in the ADF (inner side)

1. Press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.
3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.
4. Open the Document Cover and pull out the document from the inner side.
5. Close the Document Cover.
6. Close the Feeder Cover.

Note: When rescanning the document after clearing the error, rescan it from the first page.

Hope it helps.

Thank you for using Fixya.

Apr 02, 2011 | Canon Office Equipment & Supplies

2 Answers

I have a Cannon Pixma MX320 all in one printer and I cant get it to stop saying document in ADF


Issue: ERROR LCD: DOCUMENT IN ADF
Solution: Remove foreign object from the Automatic Document Feeder (ADF) - MX310
Check the Automatic Document Feeder (ADF) for obstructions
Follow this procedure to check the ADF for obstructions. You do not need to turn off the power when clearing document jams.
Document jams in the ADF (Document Tray)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.

    openfeeder.gif


  3. Remove the jammed page from under the roller to the Feeder Cover side.


    remjammed.gif
  4. Pull out the jammed document from the ADF. If the document cannot be easily pulled out, proceed to section Document jams in the ADF (inner side).

    pullout.gif

  5. After removing the jammed document or if a document is not jammed, check the document feed area to make sure there is no foreign material. If you find foreign material, carefully remove it.
  6. Close the Feeder Cover.

    Note : If documents remain in the ADF after pressing the Stop/Reset button during scanning, "DOCUMENT IN ADF" appears on the LCD. Press the OK button so that the remaining document is automatically fed out.

    When rescanning the document after clearing the error, rescan it from the first page.

    Note: The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.
    In this case, reduce the number of document pages to approximately half of the loading capacity. Another alternative is to scan from the platen glass
    .

  • If documents remain in the ADF after pressing <Stop/Reset> during scanning, [Document in ADF] will appear on the LCD. Press <OK> so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.



Document jams in the ADF (inner side)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.


    openfeeder.gif
  3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.

    remjammed.gif

  4. Open the Document Cover and pull out the document from the inner side.

    opendoccover.gif

  5. Close the Document Cover.

  6. Close the Feeder Cover.

    Note: When rescanning the document after clearing the error, rescan it from the first page.
Document jams in the ADF (Document Output Slot)
If the document is jammed in the Document Output Slot, pull it out.
pulloutofslot.gif Note: When rescanning the document after clearing the error, rescan it from the first page.


Trust this is helpful. Please vote. :)

Dec 12, 2010 | Canon PIXMA MX310 All-In-One Printer

3 Answers

Canon MX330 - trying to use ADF. No doc inside on


Canon Pixma MX330, ADF error, Code : 2,103,0
Here's what I found. There were no stuck gears or pieces of plastic caught anywhere.
The ****** can still feed paper, except for (consistently) the last page -->error/stuck.
1) In order to CLEAR THE ERROR you need to do two things
a) & b):
a) Press OK, WITH THE HOOD OPEN, with a piece of paper loaded in the ADF, being careful to grab the paper manually as it comes out of the bottom of the hood.
b) Windex the strip of glass surface which sits under the ADF next to the platen. This needs to be done with attention to minute detail, and a bright LED flashlight; since ink smudges off of documents and collects on the glass with alarming frequency. The machine may think these smudges are caught/jammed paper.
2) In order to SCAN a stack of paper, add one blank sheet to the bottom of your document. This page will be the one that
fails to clear the ADF, generates an error, and must be manually cleared before the next job.
The rest of your pages will have already scanned.

Repeat Every Time You Use it

Sep 11, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

When using the adf get error message


Advice is terribly difficult without a model number of your machine

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Canon PC 1080 F ADF Problem


call canon for instructions on how to clean feed roller and ADF path; otherwise probably need new seperator pad and possibly paper feed roller

Aug 08, 2008 | Canon PIXMA MP780 All-In-One InkJet...

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Hello, I have an HP OfficeJet 7310 all-in-one print/scanner/fax etc. I purchased about two years ago but don't use very often. Yesterday while I was trying to send a fax I received a loud winding-up...


I have same problem! The copy/scan function would feed the orginal from the ADF halfway and instead of making a normal loud feeding noise it made a horriable alarming sound and displayed an error message. To fix it: I waited a day or two and bang the top of the feeder cover with normal force while the original is feeding. It appeared the problem is resolved. I have no idea what the problem is, however I think if this work for few months at a time is fine by me.

Apr 12, 2008 | Office Equipment & Supplies

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