Question about Creative Labs Zen V MP3 Player

1 Answer

Usb connection from my mp3 is not recognized. I have a Creative Zen V Plus and I hear the ping but it is still not recognized. Also, I no longer have the install CD, I think thats what I need, is it possible ti find that online?

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  • minerva1958 Sep 03, 2008

    I have the same problem and have tried everything - reinstalling the software, and both soft and hard resets. HELP!!

  • James Doherty
    James Doherty Oct 05, 2008

    It worked before but since I reformatted my computer it doesn't work :(



  • James Doherty
    James Doherty Oct 05, 2008

    It worked before but when I reformatted my computer it stopped working HELP ME:(

  • sheppsta Oct 11, 2008

    Sorry no solution here. Just came across the same problem, and I desperately need a fix as I'm traveling for a year and don't have access to a computer all the time. I find connecting it via USB to a wall socket boots up the player but does not charge from it. I too don't have the software disc anymore.

    Please let me know if there's a solution.


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  • 64 Answers

Here are 3 links for you all to try….first 2 are just 2 different ways you can reset you Zen…(per creative labs website).I recommend the second one it worked for me….Then for the lost Install CD not a problem… The third link is also to creative labs website where you can download the firmware and software…
1
http://support.creative.com/kb/ShowArticle.aspx?sid=9770

2
http://support.creative.com/kb/ShowArticle.aspx?url=http://203.211.142.197:80/srvs/cgi-bin/webcgi.exe/,/?st=357,e=0000000000342903798,k=6058,sxi=1,varset=ws:http://us.creative.com,case=4794
3
http://support.creative.com/Products/ProductDetails.aspx?catID=213&subCatID=214&prodID=15306&prodName=ZEN%20V%20Plus&subCatName=ZEN&CatName=MP3+Players

Good Luck and let me know if this helped
cbinny1

Posted on Oct 21, 2008

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