Question about Computers & Internet
First of all, if your email password was the same as your website password, then go change your email password immediately, since that password has obviously been compromised.
Once your primary email is secured, then go back to the website in question and keep trying to logon. Once it no longer says that someone else is already logged in, and you are able to logon yourself, then go in and change the password again, and also make sure your registered email address for that site is still the same.
If your password does not work again, then the other user may have changed it while they were logged in. In that case just go through the password reset process again. Now that your primary email address is secure, so should be your website's new reset password. Make sure you do not have the REMEMBER ME, or REMEMBER MY PASSWORD, or KEEP ME LOGGED IN option checked. Then just login to the website with the new reset password from your email.
Posted on Mar 18, 2011
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Posted on Jan 02, 2017
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