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Hi i keep getting this problem when i go into mt documents etc and it keeps coming up with windows explorer has encountered a problem and needs to close , i have sent loads of error reports and have installed programs which are supposed to help with the problem and none have worked , can you help ?

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Try re-installing windows.

Posted on Aug 02, 2008

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ALL I KNOW IS ITS A DELL OPTIPLEX 960 AND I TRIED TO DO A REBOOT BY HITTING F2 AND THEN HOLDING ALT AND F AT THE SAME TIME.


Hi Tiffany,

it sounds like there has been some sort of corruption of the files on the hard disk. You should see about booting from the Windows installation CD / DVD and copying all the files that are of importance to you (documents, photos, music, etc.) on to an external hard drive connected to the USB port or installed as a slave drive internally. Once you have saved all the files you need, shut off the PC and disconnect / remove the drive with your files. Then reinstall Windows again. Once done, shut off the PC and reconnect the drive with your files and copy them back to the hard drive and you should be good to go unless he drive is beginning to fail - in which case purchasing a new hard drive would be a good idea.

Aug 10, 2015 | Dell OPTIPLEX 960 MT Desktop Computer...

2 Answers

I have the Insignia D300a for a few years and have had very little trouble until recently. Now, I keep getting messages, such as: "Internet Explorer has encountered a problem and needs to close. ...


May I know since when you are facing this issue? The symptomps you have described tells that it might be an issue with the operating system of the pc. looks like you are using windows xp in your pc. You can try running a system restore. Start>All Programs>Accesories>System tools>System Restore. Then you will get the window of system restore and you will have click on the option that says Restore My Computer to an earlier date/earlier point in time. Once u click on that it will show u the calender. If u are sure about the point in time from which u r facing this issue look for the date. But you will be able to restore ur pc only to those dates that are marked in bold. Click on that date and keep hitting next until it starts the restoration. If it does not help then try this. Click on start>Control panel>Add or remove programs. once the add or remove programs window comes up on the left hand column u will get an option called Add/Remove Windows Components. On the list that comes up u will get the options for Internet Explorer and Outlook Express. Uncheck them and restart the pc. And follow the same process to put check marks on those two options. IF this does not help most likely u will have reformat the hard drive and reinstall windows. If u dont want to run the format then u can use another browser like mozilla firefox and use another email client like Windows live mail and u can download them free from web. http://www.mozilla.com/en-US/firefox/ is the link to download mozilla firefox and http://explore.live.com/windows-live-mail?os=other is the link to download the latest version of live mail.

Feb 17, 2011 | Insignia D300a PC Desktop

1 Answer

Hi my comptuer keeps saying windows explorer has


A virus has corrupted critical files, the only thing you can do is to reinstall. And next time use a better antivirus.

Jul 11, 2010 | HP PC Desktops

1 Answer

When i load computer, window internet explorer window comes up says. cannot find....


hi, go to start
go to control panel
click on add and remove programs
click on add components
remove the internet explorer
click ok
do the same process again
then add internet explorer
make sure u have the windows xp cd
it will install a fresh copy of the explorer

if not you need to do a windows repair

Mar 20, 2010 | Dell PC Desktops

1 Answer

Having installed Roxio Creator 10, I get a recurring message: "RoxMMTrayApp Module has encountered a problem and needs to close." Etc. It occurs even when I am not editing with that software. ...


ROXIO Multi Media Tray Application Module Has Encountered a problem and needs to close.

This Means ROXIO Creator 10 Try Application Encountered an error.

And since it happens while burning a disc

You should

1. Uninstall ROXIO Creator 10 , and reinstall it to make sure nothing is corupted.

2. If you still get the same problem it's time to check your intire system for errors.

This can mean you will need to take trouble shooting steps.

1. Use another burning program to see if you can burn without errors.

2. if you can burn fine with another burning program like NERO then chances are
you have an incompatability with ROXIO Creator 10 and should consult the documentation
to see if your drive is actually supported by it.

Do these things weed hopper and all will be well with you.




Az.

Sep 16, 2008 | PC Desktops

1 Answer

Windows live messenger keeps shuting down, but before it does it comes up with a box that says windows live messenger has encounted an error and needs to close. We have uninstalled and reinstalled it half...


Hi,
what version of Windows Live you are using go get the updated version from the messenger.msn.com. if you are not using the latest version, Lastly using Yahoo messenger u can im ur Windows Live friends so better start using that!!
Or else Try using Firefox. Hope this problem may not occur in Firefox. Thank you

Sep 13, 2008 | PC Desktops

1 Answer

I try to copy pictures tot my disc but it keeps coming up with windows has encountered a problem when i press retry it still wont copy


hi im wesley. the file you are trying to copy is most likely corrupt skip the file and try copy a different pic it should work.

Jul 20, 2008 | PC Desktops

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