Make sure you have connected an ethernet cable from your router to your computer. If you are using wireless make sure you have found the network you want to use and have typed in the security code. Go into internet explorer and click on TOOLS in the right hand corner at the top. Go down to INTERNET OPTIONS. Click on it and a window will pop up. Go to the top and click on CONNECTIONS. Click on it and it goes to another window. Go to the bottom where it says LAN SETTINGS and click on it. Make sure AUTOMATICALLY DETECT SETTINGS is the ONLY one check marked. Click APPLY and or OK and close your browser. Restart your browser.
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