Question about Canon PIXMA MX870 Wireless Office All-in-One InkJet Printer

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I cannot scan successfully...help - Canon PIXMA MX870 Wireless Office All-in-One InkJet Printer

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How to recreate a new folder for my scansnap manager to be able to scan. I tried without success. Where do I put it, etc.


Right click on your desktop. Choose new and then folder. Name it Scansnsp And it's done. When you setup your scanning be sure to tell it to send your scans to the desktop folder named scansnap. I hope that helps

Mar 31, 2017 | Computers & Internet

1 Answer

Scan was not successful


Try a new USB cable. Directly connect the printer to the computer if using a hub or print server. Try plugging the unit into a different USB port. Scanners require bi-directional communication with the computer and are much more sensitive to anything that may interfere with that communication.

Do you hear any sounds that indicate that the light source is warming up and moving in the unit? Check if the scanner has a travel/shipping lock and unlock it. If it isn't moving, then you may need to service the unit.

I hope this helps.

Cindy Wells

Apr 02, 2010 | Lexmark X9350 All-In-One InkJet Printer

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Distorted Sound Problem on Acer 9410


You could have "damaged" the software drivers for your SOUND CARD. If you have the original software drivers, then uninstall, REBOOT, REinstall them again. You could have other problems, but I see the sound card drivers 1st.

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Scan error with HP Photosmart C4480


Please try "Scanners and Cameras" which comes with Windows to see if you can scan images successfully from your scanner.

_______________________________
Catherine Sea
Dynamsoft | TWAIN ActiveX/Plug-in

Feb 24, 2009 | HP PhotoSmart C4480 All-in-One Printer ...

2 Answers

Unable to send scanned document


What error code are you getting? Try to scan again and let it fail. Press system monitor, scan, log. Look for jobs with Result of NG. Highlight one and press details. At the top, look for Result: NG (####). It will display an error number there. What is that error number?

751 cannot connect to server
7xx cannot connect ...
8xx could connect, but error...
801 bad user/pw or firewall
802 user/permissions
899 unknown if successful, may be normal

Check additional functions, system settings, network settings, email/ifax settings. Check SMTP server IP and authentication / encryption.

Ignore POP or recieve options as they are for IFAX.

Nov 18, 2008 | Canon (6981A002AA) for imagerunner 2200,...

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Uploading documents


if you have successfully scan your pictures you just need to look for my scans folder under documents and checl if you have your uploaded photos ther but if you cannot still find it... and got the error message..give me the error message.

Jun 12, 2008 | HP PSC 1410 All-In-One InkJet Printer

1 Answer

Will not scan photos, only slides


Where are you scanning from? Do you get an error? If scanning from Toolbox, check the box that says to use ScanGear or use the Scanner driver. Then make sure it is not set for Film as the select source.

May 05, 2008 | Canon CanoScan 8600F Flatbed Scanner

4 Answers

Lexmark x6170 will not scan


Try resetting you machines by turning off and unplug, reverse steps and try again. If no go, repost and we will try again. Cheers lilacgerry xxx

Jan 09, 2008 | Lexmark X6170 All-In-One InkJet Printer

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