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When i connect my modem up i recieve a no dial tone report.if i connect a phone in place of modem it works OK.I have tried 2other modems and another computer but get the same result .have you any suggesytiions please michael

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  • michaelboo Aug 02, 2008

    no i dont have anything at the moment this is a borrowed pc.

    i have just installed xp with a us robotics3 com and everything worked OK on 9800.I have done the trouble shooting and it says modem working .Am i short of a driver or something

  • michaelboo Aug 02, 2008

    ps thanks for swift reply



    m.booth

  • clark styx valencia
    clark styx valencia May 11, 2010

    can you post the error?

  • clark styx valencia
    clark styx valencia May 11, 2010

    it could be a problem with windows..

  • clark styx valencia
    clark styx valencia May 11, 2010

    do you have aol?

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Turned out to be 2 broken leades

Posted on Aug 16, 2008

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Can not phone out or receive phone calls bt say my line is ok, my broad band works ok but not my phone


When did it start?
You haven't mentioned what you hear when you lift the receiver and try to dial out.
Please try this: (A process of elimination.)
- Unplug your modem from the telephone line.
- Plug your telephone directly to the telephone line without going through the line filter.
- It should work OK. If the phone is not defective, you should hear a clear dial tone.
- Now connect your phone through the line filter and try to use it again.
- If it does not work then you need a new line filter for your telephone.
- If it works, then re-connect your modem back to the telephone line like it was before.

If the modem knocks out your phone again, please contact the modem supplier.

May 31, 2011 | Office Equipment & Supplies

Tip

Troubleshooting for modem.


Problem:-
User's modem does not dial or does not connect.
Tip:-
Prove that computer is connected with phone line and check that phone line contains dial tone.Therefor check that connection is connect or not.
  • Connection may not be less than six feet (1.8 meter).
  • Check dial tone by plug in the phone in phone jack.
  • If user has many more services (such as call waiting,call messaging OR voice mail) then check that these all are cleared or not and check call waiting is disabled while using modem.
  • Disconnect any answering machine,fax machine or printer which are on line with modem.
  • Check that are you not using digital,rollover or PBX line?These type of lines not works with modem.
  • Try with another phone line. (For this, you have another phone number or another phone line).If user connected with another line then you need to complain in phone company.
  • Try to connect modem with low connection speed.

on Apr 13, 2010 | Computers & Internet

2 Answers

Is the modem needs driver update


Usually the no dial tone error is not a driver problem but rather a problem with the modem itself. Modems are really finicky and even the slightest surge through the phone cord from an electrical storm can cause the modem not to get a dial tone. You will need to replace your modem and that will solve the issue.

May 29, 2009 | Genius GM56PCI-L (FM9648001) Modem

3 Answers

No Dial tone using Symantec Winfax Pro 10 on Windows 98


Check the physical connection of the phone line to the computer make sure that it is connected to phone line symbol of the Ethernet adapter. Then make sure that the driver of the adapter is installed properly on the computer or you can try to scan the hardware first before the re-installation of the driver using the adapter.

May 26, 2009 | Conexant chipset 56K V.92 PCI Data/Fax...

1 Answer

Computer modem and dial tone


Hello Mikenrgrsvll

This problem can be due to the software not handling a certain dial tone rather than a specific hardware fault. Around the world there is a variance in the signal quality of the dial tone which causes a report of no dial tone detection. Disable the dial tone detection to prevent the system from trying to detect a dial tone.
Disabling dial tone detection for modems:
Windows XP
  1. Click Start
  2. Select Control Panel
  3. Click Switch to Classic View to change the control panel view
  4. Click Phone and Modem Options
  5. Select the Modem Tab
  6. Select the installed modem (Example: Lucent Technologies Soft Modem AMR)
  7. Click the Properties button
  8. Select the Modem tab in the Properties window
  9. Click Wait for dial tone before dialing to remove the check from the checkbox
  10. Select the Advanced tab
  11. Add X3 to the Extra initialization commands field in the Extra Settings box
  12. Click OK twice
  13. Select Switch to Category View to change back the control panel view
  14. Close Control Panel
if this does not work trying re-installing modem drivers.

hope this helps, have a good day.

May 04, 2009 | Acer Aspire One PC Notebook

1 Answer

Modem problem


Disconnect the phone line from the modem and connect a normal phone to this phone line. Lift the handset and check it you have a dial tone and see if you can dial out.
If you don't get a dial tone then there is a fault with the phone line and it needs to be repaired before you can use your modem.

Apr 14, 2009 | Dell Latitude C640 Notebook

1 Answer

Modem stopped working


Well its sounds ike the modem may poked ut lets assume it is not perhaps yo have doube checked your conection is correct if it is TRY ANOTHER modem because they are known probems for your coonections especially dialup are you meaning this?

Jul 13, 2008 | Toshiba Satellite A135-S4527 Notebook

1 Answer

Trying to launch internet explorer.it gives me error 680.


680 - There is no dial tone.

All versions of Windows are affected by this error.
No dial tone: There are many possible causes of a No Dial Tone Error.
First, try testing the modem's ability to detect dial tone and to dial by using HyperTerminal with the direct to COM port connect method - see Using HyperTerminal. If you give your modem an AT&FX1 command, and then a dial command, dial-tone detection will be disabled; if you still do not get dial tone, the modem may not be installed correctly (especially if it is a PCI or soft-modem); or the cable from the modem to the phone-line jack may be bad or installed in the wrong connector on the modem - try another line cord, and make sure you are plugged in to the LINE - not phone - jack on the modem. Plug a regular phone into the phone jack on the modem and make sure it has dial tone. The modem may also be defective. Many new modems come with an electronic circuit instead of the traditional electro-mechanical relay used to take the modem off-hook. Some of these designs are proving less reliable; often, they will be 'stuck' in the off-hook position, so unplugging, the plugging in the phone cord may give dial-tone. If this is the case, the modem needs repair or replacement.
If the modem will blind dial (x1), but not detect dial-tone otherwise, the problem is likely to be in the proper selection of the Country in Windows->ControlPanel->Telephony or in improper installation of the modem or lack of support for your country in the driver you are using. Check to see if there are updated drivers for your modem.
If the modem dials properly with detection (x3) in HyperTerminal, but does not detect dial tone when using DUNs, the problem may be DUNs (check for upgrade or re-install) or the proper setup and modem selection for the DUNs connectoid.
For Embarq telephone service customers, this error can indicate that you have a message waiting in your voicemail. Embarq changes the dial-tone sound to a "fast" busy signal when a new message is present in your voicemail box. This "fast" busy signal can confuse the modem into thinking there is no-dial tone present on the line.

Jul 02, 2008 | Microsoft Windows XP Home Edition

1 Answer

No Dial Tone on phones or modem


possible its in your telephone wires, try check it with a liscensed technician of your telephone company.Maybe the wire threads are broken or even worn out.

Jan 30, 2008 | HP Compaq Presario Media Center SR1750NX...

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