Question about Acer Gateway NV53A36u

2 Answers

Computer freezes less than 5 min and screen goes white before it reboots itself. Laptop has less than 10hr on it.

Posted by on

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 137 Answers

If you Acer is less than 10 hours old, it has to be less than 30 days okd. Most Retailers allow 30 day return periods

Rreturn it to where you purchased it, if you can. If you cannot (ffor any reason) then send it in for Warranty Repair.

Acer Warranty Check

Posted on Mar 18, 2011

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 236 Answers

If laptop has less than 10hr, it may still be covered by an exchange policy at the store where you bought it which is one possible option to resolve your problem. Anyways, here are some possible freezing causes...
1. hard disk drive has defective sectors (not likely but possible which is why there is exchange)
2. virus infection (pc usually come with a firewall and antivirus which you must activate)
3. conflict between two firewalls, two antivirus or two spyware/malware programs (suppose to only run one of each but often an antivirus program includes features like an internet security suite). To resolve, need to turn off or de-install the program(s) causing the overlapping conflicts.

On the 2nd Tuesday of every month, Microsoft releases a free tool to address virus infections. The tool is called Microsoft Windows Malicious Software Removal Tool. It is usually downloaded in an infected computer's hard drive but if this cannot be done, the tool can be loaded into a USB stick or thumbdrive on another computer then inserted into the infected computer's USB port to be run. Microsoft also has online tools to scan and remove malware. For more information and download go to .... http://www.microsoft.com/security/pc-security/malware-removal.aspx

Posted on Mar 18, 2011

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I am having a ACER TravelMate 5730 laptop. For the past three or four months whenever I boot my laptop it gives a blank white screen. If I reboot one or two times it will be ok and works fine. Sometimes...


2 Solutions Possible.
The connection between the LCD Screen to the motherboard is not connected well and is causing the issues you are having.
OR.
The screen itself needs to be replaced because it defective.

Mar 16, 2011 | Acer TRAVELMATE 5730-6984 LAPTOP LCD...

1 Answer

Dell M2300 issues: After several times of a freezed screen & rebooted the computer while either on the internet or working with "Autocad Inventor", it's finally gave up on me, on the last...


Isolate where the problem is: it could be the LCD display or the graphics circuit on the main board. Connect the VGA output of the laptop to an external monitor - one that you know is good. From the function keys, activate the VGA output of the laptop - it's suppose to switch between the LCD display or to the external monitor. Switch it to the external monitor. If the external monitor works, then you have a problem with the LCD display of the laptop.

Dec 22, 2010 | Dell Precision M2300 Computer Workstation ...

1 Answer

Installed new mother board to hp dv4000 laptop all went well but after 10 min ish the computer freezes and has to be forced to shut down like it is getting hot and will not reboot with the display working...


is that an original mobo from the manufacturer? if not or yes i think one of the chips might be getting burnt due to a short circuit...claim a warranty repair or replacement... it might be one of the voltage controller chips or capacitors that was burnt... might b a dust issue too

Jun 14, 2010 | HP Pavilion dv4000 Notebook

1 Answer

The screen is blank do I have to reflash it?


if the screen goes white ofen , or if it freezes , itmight be a problem with the display ic ,if its just black then the connector might have got loose , its a 5 min job for a tech person.

Jul 02, 2010 | Cell Phones

1 Answer

Laptop won't reboot


are you trying to put win 10 on as it can do this some time, can take upto 10 15 min to load, when the like is flashing its dos, when the screen is black its windows it takes some time for windows to find a driver and load it so the screen comes up. i've had this on a200's before. if you keep rebooting you will need to wipe the hard drive and start again. this also does this on win 7 and 8. win xp it does not do this as its full dos setup .

Jun 30, 2017 | Toshiba Satellite Pro A200-EZ2204X...

1 Answer

White screen "


Your display problem may be in the graphics controller on the motherboard. It might also be in the display itself, which contains a lot electronics. Yet another possibility is that the system is freezing up completely, and the white screen is the result.

Since it takes a while for the screen to go white, the trouble is most likely due to something heating up. I've fixed a lot of laptops that freeze up because the processor chip overheats. Sometimes it's because the fan isn't working, or the screws holding the fan assembly down work loose.

Hook up an external monitor to the laptop for testing. You might need to enable the external VGA connector with a function key before you'll see anything. If the motherboard is freezing up, the external monitor will quit as well when the laptop display goes white. If the computer keeps working normally with the external monitor, though, you know the trouble is in the graphics circuitry or display.

Unfortunately, it's hard to say for sure whether the motherboard or display is at fault. My experience has been that a completely blank display is usually a motherboard failure, but not always. Failures in the display itself usually cause lines or other problems with the image, but you still see something.

Replacement motherboards are often available at reasonable prices, but displays often are not. You may want to take this computer to a service shop and let them figure it out and give you a repair estimate. That way you won't wind up buying a part that may be costly and not fix the trouble.

I hope this helps you decide what to do. Thanks for using Fixya!

Feb 10, 2010 | Acer (9005210464), (64 MB) Graphic Card

1 Answer

LAPTOP WILL NOT COME OUT OF 'SLEEP' MODE


Turn it on, then wait, u will hear the computer turning itself on and off, but nothing is showing on the screen. so make it turn on and off, 3 time.( such as hearing the computer turned off, so that one,THEN IT TURNS ITSELF ON AGAIN, next time it turns off, that count as 2, and so on). on the third shut off then u press and hold the off button, to force it to shut down, then wait. about 5-10min., or less then 5. after then u turn the computer on.it should be on by now. if not try it again. if it happens again try one more time, if it happens again. then there something really wrong with your computer.

Jun 15, 2009 | Nikon COOLPIX L20 Digital Camera

1 Answer

Apple iBook G4 14 inch 512 ram 1.42 GHz. 3 Year Warranty expired last December but I have lots of software and Classic programs too so want to fix it. Here goes. Running X-Plane Flight Simulator for many...


Sounds like a GPU problem to me.

You can go diy approach which involves taking the laptop totally apart and then heating up the GPU with a heat gun.

If you google you'll find guides for this.

Best of luck!

Jun 13, 2009 | Apple iBook G4 Mac Notebook

2 Answers

I HAVE A SONY VAIO VGN-FJ1S, BOOTS UP, THEN GOES SLOWLY WHITE/?


This problem is related to defective LCD output. You can connect your Laptop to external LCD and check. IF the same problem occures then the on-board LCD is bad. IF not then the LCD itself is bad.

Mar 06, 2009 | Computers & Internet

1 Answer

Monitor or pcu problem


It appears that your graphics card is defective. If the monitor works on your laptop and reinserting the graphics card did not help, I would suspect the card itself.

Aug 19, 2008 | Acer AL1716 17" LCD Monitor

Not finding what you are looking for?
Acer Gateway NV53A36u Logo

140 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18389 Answers

Mohammed Ebrahim M
Mohammed Ebrahim M

Level 3 Expert

586 Answers

Steve Sweetleaf
Steve Sweetleaf

Level 3 Expert

1144 Answers

Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...