Question about SimpleTech STORAGE, SIMPLETECH 500GB PIN COMBO 500 GB USB Hard Drive

1 Answer

Can't detect my drive

When I turn on my drive the blue ring in the middle flashes, then a red light flashes nine times. The USB cable during this whole process does not light up. I have tried a new USB cable and that does not work either. The computer does not detect the drive. What could be the problem?

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  • audra08 Aug 02, 2008

    Thank you, but that didn't work, please tell me there is another solution. : (

    I just want to get it going long enough to transfer my files to another drive.

  • audra08 Aug 02, 2008

    No clue. It was working one day I had it put up for about a week, plugged it in and now it won't work.

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It could need a power adapter if it cannot draw enough from your usb port. I would try another port on the back of your PC.

Posted on Aug 02, 2008

  • qbutcher Aug 02, 2008

    If you're just looking to recover files you can buy a combo sata/ide/laptop ide hard drive to usb adapter. They run about $20 to $40 but can be used for copy files from any drive in the future. The board on your external hard drive could have gone out. What caused the drive to stop working?

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These drives typically plug right in to a port on the computer and function without any additional setup; however, if you are running into trouble where your external hard drive is not being detected, you must troubleshoot the situation to determine why the drive appears to be missing.


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Switch from a USB to a Firewire cable connection, if possible.

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if your computer came with a motherboard disc the drivers could be on it
click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
make sure the lead/s that attach to this drive have a secure seating and are not bad/faulty the light on only tells that its getting power it might not be getting enough power you might test the lead/s or
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