Question about SimpleTech STORAGE, SIMPLETECH 500GB PIN COMBO 500 GB USB Hard Drive

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Can't detect my drive

When I turn on my drive the blue ring in the middle flashes, then a red light flashes nine times. The USB cable during this whole process does not light up. I have tried a new USB cable and that does not work either. The computer does not detect the drive. What could be the problem?

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  • audra08 Aug 02, 2008

    Thank you, but that didn't work, please tell me there is another solution. : (

    I just want to get it going long enough to transfer my files to another drive.

  • audra08 Aug 02, 2008

    No clue. It was working one day I had it put up for about a week, plugged it in and now it won't work.

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It could need a power adapter if it cannot draw enough from your usb port. I would try another port on the back of your PC.

Posted on Aug 02, 2008

  • qbutcher Aug 02, 2008

    If you're just looking to recover files you can buy a combo sata/ide/laptop ide hard drive to usb adapter. They run about $20 to $40 but can be used for copy files from any drive in the future. The board on your external hard drive could have gone out. What caused the drive to stop working?

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