Question about Garmin GPS Devices

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We bought the StreetPilot c340 less than a year ago. Until a couple weeks ago, the device worked fine. But since then, when I turn it on, it boots, sometimes goes as far as having me input the street number where I'm going, then completely dies. This happens with the device plugged in or when operating on battery. I swapped out fuses in the power cable to make sure that the fuse wasn't the problem. It wasn't. What do you suggest?

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  • Garmin Master
  • 13,433 Answers

Try updateing the internal software of the gps,

http://www8.garmin.com/products/webupdater/howtoinstall.jsp

let me know the results.

Posted on Aug 02, 2008

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I'm trying to see iff Garmin would repair my unit? This is the letter Im sending to them Hell Garmin Support Team, I bought the Garmin c340 almost 3-4 years ago at a Best Buy In the Vero Beach area. I...


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I had the same issue with mine during a trip. Probably needs to bereset. See page 31 of the users manual on Resetting your c340. Once Idid this it worked fine.
http://www8.garmin.com/manuals/StreetPilotc340_OwnersManual.pdf

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hold down the power button when you turn it on until the calabaration screen comes up and that might fix your problem

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1 Answer

I bought a garmin Streetpilot C340 in December 2007. It has worked fine until today. I turned it on and then it shut off and I can't get it to come back on. Any suggestions would be helpful...


I had the same problem with my tomtom 510. I had to look real close but I finally found the tiny reset hole and pressed it with a paper clip and Wah-Lah!

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Have you tried resetting the unit? It sounds like you may have a problem that Garmin needs to address. I would try to reset it first, then make sure you have the latest firmware loaded on the unit. If you still have the problem, it may have to be sent to Garmin for repair.

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What kind of problem are you having? What do you mean it won't guide you there?

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I had the same issue with mine during a trip. Probably needs to be reset. See page 31 of the users manual on Resetting your c340. Once I did this it worked fine.
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The clue is that the voice is slowing and low pitch. The main processor time base has slowed... which means everything will be buggy.

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If not, then it sounds like a hardware failure... time for a 1-800-800-1020 call (their customer service number)

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