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I have problem with my video call thruo msn says messenger is not available right now. please try again later. (0x8ac70013) and i need solutione for this problem please tthanks

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If you have McAfee on your Computer this might be your problem Check here;
http://en.kioskea.net/faq/11186-messenger-code-error-0x8ac70013

Posted on Mar 18, 2011

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1 Answer

Why wont my cam let me do video calls on my msn?


Hi,

Please reinstall the msn messenger and your problem will be solved.If you need any more help let me know.

Thank you.

Aug 13, 2009 | Logitech QuickCam Communicate STX Webcam

1 Answer

My video call wont work on my msn why is that?


Do you have McAfee SiteAdvisor installed by any chance? If so, this is a known issue.

See the following article for a workaround:
http://service.mcafee.com/faqdocument.aspx?id=TS100601

Aug 13, 2009 | Acer Aspire 5610-4648 Notebook

2 Answers

When i am on msn and want to put on webcam a message appears in a conversation saying Messenger is not available right now. Please try again later. (0x8ac70202) i want too uninstall Messenger Live...


To unistall, go into control panel, then "add and remove programs", then click "add/remove windows components". From here you can view programs like msn, and all other accessories. Untick the msn live box, and click next.
hope this helps,
06castwo

May 31, 2009 | Microsoft Windows XP Professional

1 Answer

When i am on msn and want to put on webcam a message appears in a conversation saying Messenger is not available right now. Please try again later. (0x8ac70202) MSN on't let me use my web cam in a...


This issue has been determined to be caused by a compatibility problem with Windows Live Messenger 2009 and the McAfee Site Advisor. McAfee is working on a patch to address this issue, but until it becomes available, you may try the posted workaround on their website at: http://service.mcafee.com/faqdocument.aspx?id=TS100601

Apr 14, 2009 | Toshiba Satellite M35X-S163 Notebook

1 Answer

Latest Windows live messenger won't let me use my webcam


Normal 0 See section C. Windows LiveMessenger in the info below to setup the Audio & Video.
Also send this to your familyand friends so they have there computer setup properly.
Web Camera’s have to besetup on the program they are to be used with. Just installing the camera on your computer does not set it up tobroadcast on messengers or Skype.

Each program has Options that have to be setup in order forthe Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able tosee and her to you.

C. Windows LiveMessenger:
Go to thissite http://download.live.com/?sku=messengerand download Windows Live Messenger.
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio andvideo should work. Enjoy.

When done both the Audio and Video will function properly soyou can chat and see family or friends you are connected to.
Hopethis helps. Bud

Mar 12, 2009 | GE MiniCam Pro HO98756 Webcam

2 Answers

Crystal eye webcam wont work on my acer aspire 6930


The cause of this problem is a combination of the new Windows Live Messenger 9 beta and McAfee antivirus trial that is installed on your Aspire.

Several solutions are availabe:

1. Simply to update your McAfee Antivirus. You can do this by selecting the update function in McAfee's interface. This should fix the problem instantly.

2. If step 1 does not work, you can, if you dont care much for the new Messenger look, uninstall version 9 and just install 8.5 again. This has no known problems at all.

3. see McAfee support site: http://service.mcafee.com/faqdocument.aspx?id=TS100601

Hope this solves your problem!

Jan 19, 2009 | Acer Aspire 6930-6082 Notebook PC

1 Answer

Webcam trouble


okay
uninstall your msn reinstall then in the file on your msn beside where you add contacts click the arrow then tools then setup audio and video.
Then exit msn and restart
This seems to be a constant problem with msn and built in cams
what type of camera and what laptop

Jan 04, 2009 | Acer Aspire 5100 Notebook

3 Answers

Webcam not working with windows live messenger beta


You are Unable to Initiate a Video Call or Video Conversation in Windows Live Messenger after Upgrading to the Latest 2009 version (build 14.0.8050.1202)
Note: This information only applies for users who have the McAfee Site Advisor.

SYMPTOMS:

When trying to initiate a Video Call or Video Conversation in Windows Live Messenger 2009, one the following errors is encountered:

We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again.
"Messenger is not available right now. Please try again later. (0x8ac70202)"
"Messenger is not available right now. Please try again later. (0x8ac70013)"

When trying to run the Audio Video Setup this error is encountered:

We are unable to run the Audio Video Setup

TROUBLESHOOTING STEPS:

This issue has been determined to be caused by a compatibility problem with Windows Live Messenger 2009 and the McAfee Site Advisor. McAfee is working on a patch to address this issue, but until it becomes available, you may try the posted workaround on their website at:
http://service.mcafee.com/faqdocument.aspx?id=TS100601


Solution found at:http://messenger-support.spaces.live.com/blog/cns!8B3F39C76A8B853F!14323.entry

Dec 31, 2008 | Acer Aspire 5610-4648 Notebook

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