Question about Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive

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I have data backed up on a wd my passport external drive. My original machine has completly failed and i want to use the back up on a replacement. not obvious how you do this1

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  • Tony Mar 18, 2011

    did you backup your data using the software with the WD drive? or another software?

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  • 14 Answers

You fix that machine or get a new machine and load the hard drive in it.

Posted on Mar 18, 2011

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1 Answer

Wd passport not recognised after transferring files to another hard drive


I think the hard drive has failed to initialize for mac os .The best suggestion is connect the drive with some other Mac PC and start recovering the drive with the help of a good recovery tool .To recover failed hard drive mac i used this tool.It is so quick than the other and recovered almost all of my drive completely.It also recovers data from a partitioned mac hard drive completely.first try the demo if good results reached go for the full version as i did ..

Jan 16, 2013 | Western Digital Passport WDXML800UE...

2 Answers

Hi. My computer says I ejected my WD My Passport external drive but it was not properly ejected. How can I fix this. I need all my thesis files but computer can read the external drive! Help please!


Try to test your WD Ext HDD to a different computer and check if you will get the same problem.

If the same problem persist try to use a different cable for your WD Ext HDD.

If still fails kindly ask the store where you bought the WD Ext HDD on how to retrieve your files and have WD EXT HDD replaced?

If your WD Ext HDD works to a different computer then update the BIOS and Chipset of the computer where your WD Ext HDD connected previously.

Hope this helps.

May 29, 2011 | Computers & Internet

1 Answer

I HAD Western Digital My Book Essential 1TB External USB 2.0 Hard Drive ON M PC AND I CONECT WESTERN DIGITAL MY PASSPORT AND RUN THE AUTO FROM THIS SOMETHING LIKE WD SMART.... AND NOW MY Western Digital My...


Your WD HDD have been attacted by viruses for your computer or outside computer where you used it last. Make sure that you have an up to date antivirus software, scan your computer or the external hard drive, explore your computer, go to tools - folder options under view files & folders select show hidden files and folders apply and ok it.

May 18, 2011 | Western Digital My Book Essential 1TB...

1 Answer

My WD Passport sounds like a machine running, but my computer doesn't recognise it. I also do not see the lights at the insertion site. Please help, Thanks, Naveen


The lights signal data transfer so no lights = no transfer. It's clear that the hard disk inside your Passport has failed and, since it can't be repaired, all the data was lost and the unit is dead.
Buy a new one.

Dec 11, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

Getting message back up failed i/o device error Any help available?


Your attempt to write files to the disk-drive inside the external case has "failed" -- the data could not _correctly_ be written.

So, if your Passport is still under warranty, exercise the warranty to get it repaired/replaced.

If the warranty has ended, it's possible to disassemble the case, remove the "dead" disk-drive, buy a replacement disk-drive, connect it, and reassemble it, and "reuse" the external case.

Jun 12, 2010 | Western Digital Passport 320GB External...

2 Answers

I forgot my password how can I open WD passport?


Hi,

This one way for unlocking your WD passport but assume you will lost your data

Download wdsmartwareupdate here : http://www.wdc.com/wdproducts/wdsmartwareupdate/

Download instructions :
1- Locate you WD disk entry, click on Windows or Mac according to your operating system.

2 - Click on Download now link at the bottom and download the soft.

Unlock instructions :
1- extract the zip file you've downloaded en run the.exe.

2- select Continue to update and accept Licence Agreement.

3 - Next select Update Firmware

4- Check the check box "I understand ......" under Warning section, a button "drive erasure" will appear.

5- Click on drive erasur button

6- Wait until the end of the process and quit

7- Unplug/turn off the passport and plug it back in. Your WD passport is unlocked

Dec 16, 2009 | Western Digital Passport WDXML800UE...

2 Answers

WD passport fried I think. Can I reformat?


Well in this case, formatting should no be performed. the Western Digital data recovery tool should be taken a try first of all. If it doesn't help, then take the device for data recovery services if the data is really important to you.

Remember - DO keep the deivice safe from data overritten or physical damage. Regards.

Aug 13, 2009 | Western Digital WD Passport 250GB Portable...

2 Answers

Recover western digital passport "sync-data"


You need to have the WD Sync program on your computer; you can get it from your WD Passport, or, over the Internet. Once you have the software on your computer, you can synchronize. WARNING: Do not think that theyourWD Passport, using the WD Sync software, is a
backup drive; it is NOT !

As per the documentation with this device:
"synchronization software is intended to synchronize the data from a
computer to the drive (WD Passport) and SHOULD NOT be used as backup
software. To use this software properly, we advise that you do not wipe or
erase the data from the internal hard drive (computer) and resynchronize, as
this will cause the data that WD Sync stored to the Passport to be deleted."

This is why you are hearing so many people saying that they are deleting the
WD Sync software, reformatting, and using the WC Passport as a true backup
drive where you can actually see the files that you are backing up, rather
than a bunch of unrecognizable sync files that likely don't have all the files that you thought you "backed up".

Dec 24, 2008 | Western Digital Passport WDXML800UE...

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