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Our kenmore fl1500 front load does not start and the letters "ddo" comes up as an error code. Help?

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Hi from retired Englishman in SW France,

Sorry but I do not know that code on your particular machine but try this- I would suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not go to spin or release the door lock if there is water still left inside.
Here are my complete and general pre-typed (!) guidance notes for checking both the drain filter and the drain motor ;-0)
-------------------------------------

If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to pursuade it to come out to play!

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!

Hope the filter is the problem and good luck!
John C

Posted on Mar 18, 2011

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1 Answer

Error code DDo ON A FRIDGEDAIRE FRONT LOAD WASHER


Hello geraldinerid - Typically DDO indicates that the washer has detected a problem with the dispenser drawer. Either the drawer is open and will not close properly or a further diagnosis is recommended to have a professional check the reed switch.

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My GLTF2940ES0 WON'T START it's cycle. An error code "ddo" displays


Hi,


The meaning for ddo error means "Dispenser Drawer Open"
To rectify this problem you should try opening and closing the door shut. There will be a magnet which shows that the door is closed or open.The magnet is underneath the dispenser door, you have to remove the dispenser from the washer, then take apart the dispenser itself to view the magnet. If the magnet is missing you have to replace it.


Thank you !!

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Frigidaire Front load washer with ''ddo'' code


The DDO trouble code means that the detergent(D) dispenser(D) door is not closed properly((O)open).
The door uses a reed switch and a magnet to send the door closed signal to the control card.If the
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Apr 05, 2010 | Frigidaire GLTF2940ES Front Load Washer

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Ddo


Hi
This ddo error code means Dispenser Drawer Open.Check to see if the Dispenser Drawer is open or the small tubular Magnet # 51 is missing. The magnet is underneath the dispenser door, you have to remove the dispenser from the washer, then take apart the dispenser itself, you will see snapping clips to unsnap, then you will see the magnet#8 in diagram#1 here:

http://www.appliancepartspros.com/partsearch/model.aspx?model_id=117979
reference
http://www.fixya.com/support/t2180388-code_ddo

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1 Answer

We are getting an error code ddo on our wahser?


The DDO error is telling you that the detergent door is open. This error occurs when the detergent door has not latched properly when the unit is started.

There is a sensor that is dependant on a magnet, that is attached to the door, to trip it and send the proper door closed signal to the control oard. If this magnet comes off, or loose the signal will not be sent to the control board, and the error code will be displayed.

Now for the bad news. The magnet is in such a position that a considerable amount of labor is required to replace it.

Unless you are mechanicly inclined and handy with a box of tools I do not recommend that you attempt this repair. It is very involved and is not a DIY repair. It is best to let a tech handle this repair. An approximate price range for this repair is $175.00 to $275.00, or more depending on where you live.

Thanks for using FixYa - a Very Helpful Rating is appreciated for answering your FREE question.


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Error code ddo


the dispenser drawer has a magnet in it that has to line up with a sensor. if you can put the drawer back in that will solve the problem. if the magnet isn't lost.

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Error code ddo will not start wash


This indicates a problem with the door interlock switch and until resolved the machine will not start.

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DDO is dispencer door open

the magnet needs to be put back into the dispencer door the machine thinks the door is open...

let me know

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it means the door lock is open, unplug the washer and it should reset the lock it did for mine when i got the code

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