Question about Microsoft Word 2003 for PC

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Microsoft word I have microsoft word 2003 on my laptop but it has just disappeared - I have checked the registry list and I have the cd code but I don´t have th cd anymore - how do I get it back

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To charger word

Posted on Oct 26, 2008

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Hi mlam1234,

What was occurring when it disappeared? Do you have any program such as Norton Ghost loaded where you can go back to a date and time prior to when it disappeared? I would suggest that. But make sure you backup any files changed during that time to a CD so you don't lose them.

Kay

Posted on Aug 02, 2008

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Posted on Jan 02, 2017

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1 Answer

Where is hdmi port in panasonic viera th-l32c8dx


click start control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you will see options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
make sure that the cd-dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or

if this does not fix the problem it might be a registry problem
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

hope this helps

don

Mar 08, 2011 | Computers & Internet

1 Answer

Hi, my DVD-RW keeps disappearing from "my


Hi, There is nothing wrong with your CD/DVD drive.

Your Registry is corrupt. Now you are missing the Upper or Lower filters(or both) on your CD/DVD drive.

Try System Restore and here's a Microsoft article on the subject.http://support.microsoft.com/kb/314060

regards, sathyamoorthy

Nov 14, 2010 | Acer Aspire 5100 Notebook

1 Answer

My cd drive disappeared off of the my computer screen. what can i do to get it back?


Hi, Check the device manager. Then try to uninstall then reinstall it. Restart the notebook and try to test the optical drive. Just try any cd. If that doesnt work delete the lower and upper filters from the registry editor. See the link for instructions:

http://support.microsoft.com/kb/314060

Dont do the fixit. Just follow the deleting the upper and lower filters.

Mar 05, 2010 | HP Pavilion dv6000z Notebook

1 Answer

Dvd will not play on laptop laptop is new with out any problems.


First try the following steps:

  1. Click Start , and enter device manager into the Start Search field.
  2. Click the plus sign (+ ) next to DVD/CD-ROM Drives category.
  3. If a name for a CD/DVD drive does not appear or is listed with errors, close Device Manager.
    If the CD or DVD drive is listed, continue using these steps to troubleshoot.
  4. Click the plus sign (+ ) next to DVD/CD-ROM Drives (or similar) category.
  5. Right-click the drive name and select Uninstall .
  6. Click Yes or OK to remove the CD or DVD listing. Do not restart the computer.
  7. Click on Action and then click on Scan for Hardware Changes.
  8. When Windows opens, wait until the Found new hardware wizard fully configures the drive.
  9. When done, use the CD or DVD drive again to see if it can read discs. If it works, you are done. If it does not, go to the next step.

  10. ************************************************************************
    If the CD/DVD Drives gives the error
    Clear the registry filters for Device Manager error codes 10 , 19 , 31 , 32 , 39 or 41 Click the following Microsoft Fix it Solution to clean the registry filters automatically: Microsoft Fit It
  11. Unplug all non-essential external plug and play devices, especially cameras.
  12. Click Start , and type "regedit " into the Start Search field. The registry editor window appears.
  13. Select Computer in the main window.
  14. Click File , Export , type a filename that is easy for you to remember, and click Save . A copy of the registry has saved for back-up purposes to the Documents folder. If problems occur after using these steps, browse to the file and double-click it to restore the registry.
  15. Click the plus sign (+ ) next to the following items in the list:
    • HKEY_LOCAL_MACHINE
    • SYSTEM
    • CurrentControlSet
    • Control
    • Class
  16. Select 4D36E965-E325-11CE-BFC1-08002BE10318 . Make sure you have selected this exact key name.
  17. Select the LowerFilters value and press the Delete key. Confirm the deletion by clicking Yes .
  18. If an UpperFilters value is also listed, select UpperFilters in the right window and press the Delete key. Confirm the deletion by clicking Yes .
  19. Delete all other UpperFilter and LowerFilter values within the 4D36E965-E325-11CE-BFC1-08002BE10318 key if they exist.
  20. Close the registry editor and restart the computer. The disc drive should now be recognized by Windows.

Jan 01, 2010 | Acer Computers & Internet

1 Answer

Vista lost DVD/CD Drive But fine with XP


From your description, it is look like registry issue.
MS has solution to fix that problem by editing registry.
just follow the step from microsoft website in order to update registry:
http://support.microsoft.com/kb/314060

Jan 05, 2009 | Acer Aspire 5050-3242 Notebook

1 Answer

E DRIVE DISAPPEARED FROM LAPTOP (ACER)


this is a known issue check the microsoft website on how to work on this,. look for the part where you need to do something with your registry.

Dec 18, 2008 | Computers & Internet

2 Answers

Code39!!


To solve this Code 39 error, follow these instructions:

NOTE:
After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.

1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders
  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • {4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
  • UpperFilters
  • LowerFilters
  • UpperFilters.bak
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the registry editor

7) Reboot your computer


8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

Nov 18, 2008 | HP Pavilion dv6000z Notebook

1 Answer

UNABLE TO DETECT CD/DVD ROM


Hi, the error code that you have is a known issue from Microsoft that needs a registry tweaks. Error code means "Your registry might be corrupted (code 19)."
You can click on this link for your reference http://support.microsoft.com/kb/929461/en-us

To resolve this problem, remove the affected filter drivers. To do this, follow these steps:1. Click Start, type regedit in the Start Search box, and then click regedit in the Programs list.
If you are prompted for an administrator password or confirmation, type your password, or click Continue.
2. Locate, and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
3. In the right pane, right-click UpperFilters, and then click Delete.
4. Click Yes to confirm the removal of the UpperFilters registry entry.
5. In the right pane, right-click LowerFilters, and then click Delete.
6. Click Yes to confirm the removal of the LowerFilters registry entry.
7. Exit Registry Editor, and then restart the computer.

This will surely help you resolve your issue. Good Luck!!!

Thanks

Sep 28, 2008 | Compaq Presario Notebook

2 Answers

Can't find DVD/CD-ROM


Hi, the error code that you have is a known issue from Microsoft that needs a registry tweaks. Error code means "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39)" . You can click on this link for your reference http://support.microsoft.com/kb/929461/en-us

To resolve this problem, remove the affected filter drivers. To do this, follow these steps:1. Click Start, type regedit in the Start Search box, and then click regedit in the Programs list.
If you are prompted for an administrator password or confirmation, type your password, or click Continue.
2. Locate, and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
3. In the right pane, right-click UpperFilters, and then click Delete.
4. Click Yes to confirm the removal of the UpperFilters registry entry.
5. In the right pane, right-click LowerFilters, and then click Delete.
6. Click Yes to confirm the removal of the LowerFilters registry entry.
7. Exit Registry Editor, and then restart the computer.


This will surely help you resolve your issue. Good Luck!!!
Thanks

Aug 26, 2008 | Toshiba Satellite A70 Notebook

2 Answers

CD DVD Code 41


Hi

This is a known issue. A lot of burning programs, and tweak tools have a habit of screwing Window's Registry, XP's in particular.

To fix the condition we need to delete a few Windows Registry Keys. As always be careful with Windows registry.

CAUTION: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Use Registry Editor at your own risk.

To resolve this behavior, follow these steps:
Start Registry Editor (Regedt32.exe).
Locate the UpperFilters value under the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
On the Edit menu, click Delete, and then click OK.
Locate the LowerFilters value under the same key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
On the Edit menu, click Delete, and then click OK.
Quit Registry Editor.

NOTE: After you remove the Upperfilters value and the Lowerfilters value, if you notice lost functionality in a particular program, such as CD recording software, you may need to reinstall that software.

Restart your computer.

Check Micosoft Knowledge Base Article 314060 - http://support.microsoft.com/kb/314060/EN-US/ for more info

Regards
Mike

Mar 27, 2008 | Computers & Internet

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