Question about Compaq Presario Notebook

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Windows installation I have a Compaq notebook that had windows ME originally installed. The computer failed to boot recently and said certain files were missing from windows/system32. I formatted the drive and tried to reinstall windows XP but the setup fails with the message "no startupdd.sys, error 7. Any suggestions?

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Sys file from the cd is corrupted...try wd any other disc

Posted on Aug 02, 2008

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boot from an applicable boot disk & use fixmbr to repair the boot sector,

OR have you tried safe mode or last good....( you need to press F8 seconds after the PC is turned on)

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What is file error 0xc000000e


File: \Boot\BCD
Status: 0xc000000e
Info: An error occurred while attempting to read the boot configuration data.


Windows Boot Manager
Windows failed to start. A recent hardware or software change might be the
cause. To fix the problem:


1. Insert your Windows Installation disc and restart your computer.
2. Choose your language settings and then click "Next"
3. Click "Repair your computer"

If you do not have this disc, contact your system administrator or computer
manufacturer for assistance.


ERNZ

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My hp compaq c552uslaptop wont start all i get is a black screen with the following "windows error recovery" "windows failed to start a recent hardware or software change might be the cause if windows...


When you boot up your computer, press the F8 key until you get some choices such as Safe Mode and Command Prompt. There will be an option for Last Known Good Configuration. Select this and hopefully it will restore your computer settings to the way it was before this happened.

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1 Answer

Compaq notebook won't boot up


Hi

When you boot the computer back up go into Safe Mode and check to see if you can roll the computer back to the point before you installed the software.

If so this should work. If it works then run a virus scan, a defrag of the hard drive and cleans the temp files.

OR

You can do a diagnostic startup and uninstall Onecare. So once that it is uninstall ed it should be smooth sailing.

Here is a link for some startup / diagnostic software you could try after booting.

I hope this helps

/Shawn

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