Question about Lenovo IdeaPad Z560 Series Black Laptop Computer - 0914-4DU PC Notebook

1 Answer

My Lenovo ideapad keeps freezing ever since I bought it a month ago.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 236 Answers

If laptop was bought a month ago, it may still be covered by store exchange policy. If so, just take it back to store for exchange. If you bought it with a credit card, it may also be covered by the credit card company for its exchange or repair. Also, if you bought an extended warranty when you did the purchase, it will cover not only repair but also replacement should repair not be possible. Finally, there is the manufacturer's warranty which typically is for one year from the date of purchase but you likely will have to ship at your expense to manufacturer's designated repair site.

If you choose to continue troubleshooting yourself, here are possible freezing causes...
1. hard disk drive has defective sectors (not likely but possible which is why there is exchange)
2. virus infection (pc usually come with a firewall and antivirus which you must activate)
3. conflict between two firewalls, two antivirus or two spyware/malware programs (suppose to only run one of each but often an antivirus program includes features like an internet security suite.)

On the 2nd Tuesday of every month, Microsoft releases a free tool to address virus infections. The tool is called Microsoft Windows Malicious Software Removal Tool. It is usually downloaded in an infected computer's hard drive but if this cannot be done, the tool can be loaded into a USB stick or thumbdrive on another computer then inserted into the infected computer's USB port to be run. Microsoft also has online tools to scan and remove malware. For more information and download go to .... http://www.microsoft.com/security/pc-security/malware-removal.aspx

Posted on Mar 18, 2011

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Lenovo ideapad laptop 6 weeks old . Bad vga connection .


Have it repaired/replaced under warranty from the shop where you bought it.

Nov 25, 2013 | Lenovo IdeaPad Computers & Internet

1 Answer

My Lenovo ideapad z370 keeps shutting down and booting up for no reason?


dude .,, its due to overheating caused by busted heat sink... maybe you should replace it to fix this thing...

Jan 02, 2013 | Lenovo Computers & Internet

2 Answers

Lenovo ideapad windows 7 slow to load and freezes


There are a number of possible reasons can cause your Lenovo ideapad laptop running slow than it used to, it is hard to identify just what might be dragging down its performance, let alone implement the necessary technical adjustments to fix it.

So if you want to address the issues more easily, I'll recommend you try a Lenovo speed up software, available here.

Over 10+ small utilities packed into one to help detect & fix all slowdowns in 1 click.

May 28, 2012 | Lenovo IdeaPad Z570 Notebook

1 Answer

WHERE IS THE CARE BUTTON ON THE LENOVO G560 ?


the care button? what are you talking about?

May 18, 2012 | Lenovo IdeaPad Y560 Laptop

1 Answer

Computer keeps locking/freezing after 10 mins of booting up.


since you already use one key recovery, means its no longer a software issue, either ram or video card is the problem, might need to send to service center of lenovo.

Jun 11, 2010 | Lenovo IdeaPad Y510 Notebook

1 Answer

Hi,haw to instal System Suite 10 to Lenovo


If your Ideapad is the U3 or U5 version just pop in the disk that you have bought and it will autostart.
If your Ideapad is the U1 or U3 (so it doesn't have optical unit) and you have bought the boxed version then your only option is to copy the content of the disk to a USB stick and run the setup from there.

Mar 20, 2010 | Avanquest System Suite 8: Windows

1 Answer

Problem related to touchpad not working properly


for you have used the machine for more than 1 year then your touch pad need to be replaced however if it has happened abruptly then reinstall the touch pad drivers

May 26, 2009 | Lenovo IdeaPad Y510 Core-2 Duo: Y510...

Not finding what you are looking for?
Lenovo IdeaPad Z560 Series Black Laptop Computer - 0914-4DU PC Notebook Logo

640 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lenovo Computers & Internet Experts

Michael Vincent Cruz

Level 3 Expert

868 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18391 Answers

rey francis basa
rey francis basa

Level 3 Expert

666 Answers

Are you a Lenovo Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...