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I bought a replacement black ink cartridge and the cartridge light won't stop blinking or respond at all. Are these cartridges defective?

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  • Steve Allison
    Steve Allison Mar 18, 2011

    Alway post brand name and complete model number with your request. We cannot, for example, determine whether your particular machine rejects 'foreign' or refilled cartridge because of a blown or missing chip.

  • soucey4 Mar 22, 2011

    The printer is an HP 845C

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  • 187 Answers

1.) Reset your printer
2.) Make sure the cartridge are properly inserted.
3.) Does the light still blinking? Try printing a test page if it can print.

Posted on Mar 18, 2011

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1 Answer

I just put new cartridges in my printer, won't print


“All lights blinking and printer not responding” is indicative of serious ink cartridge issue. Usually when this happens the printer fails to goes through the motions of the printing process, kind of stands still with indicator lights just blinking away. This could be as a result of either of these scenarios.
i. Ink cartridge has developed incompatibility or is incompatible
The Solution is to try an older/another cartridge (doesn’t matter if ink is finished. You must replace cartridge one at a time). If lights stop blinking it confirms that your cartridge has become incompatible or developed incompatibility. Also if your printer is the type that can work with only one cartridge, remove one after the other (closing back the lid/cover) to determine which in the set (black or color) has become incompatible. At the instance the incompatible one is removed and you close the lid, the blinking will stop (for printers that can print with one ink cartridge only). Just replace the incompatible one and start printing again. In most cases the issue is always with one cartridge. But if both are affected, you have to replace both. Because of this type of problem, always keep used cartridges somewhere safe; they come in handy for this type of troubleshooting.
ii. The Cartridge electronic panel is dirty
The electronic panel on the cartridge that makes contact with the cartridge carrier inside the printer is dirty and needs cleaning. This electronic panel is front part of the cartridge with copper “dots”.
The Solution is to try to clean this panel with a piece of folded tissue paper soaked in a bit of methylated spirit. Also try to clean the area in the cartridge carrier/holder that makes contact with the cartridge’s electronic panel (Usually this is more difficult). If you cannot reach it with your fingers, use a stick or something with tissue wrapped around it. Allow to dry well and return the cartridges, close the cover. The blinking should stop if the electronic panel is the issue. Once the blinking stops the printer will print.

Dec 11, 2009 | Canon PIXMA MP160 All-In-One InkJet...

Tip

The green light is blinking constantly and the printer won't print


When the green lamp constantly blinking this mean one or both print head are defective.Here we can find which cartridge is defective.Open cover put out color cartridge then close cover.If blinking stops replace color cartridge.If blinking continues put out black cartridge and put in color.If blinking stops replace black cartridge, if not stop replace both cartridges.
This printer can work with only one cartridge.If you don't use color printing just remove the color cartridge.

on Oct 26, 2009 | HP Deskjet 3845 InkJet Printer

1 Answer

Will not print


“All lights blinking and printer not responding” is indicative of serious ink cartridge issue. Usually when this happens the printer fails to goes through the motions of the printing process, kind of stands still with indicator lights just blinking away. This could be as a result of either of these scenarios.
i. Ink cartridge has developed incompatibility or is incompatible
The Solution is to try an older/another cartridge (doesn’t matter if ink is finished. You must replace cartridge one at a time). If lights stop blinking it confirms that your cartridge has become incompatible or developed incompatibility. Also if your printer is the type that can work with only one cartridge, remove one after the other (closing back the lid/cover) to determine which in the set (black or color) has become incompatible. At the instance the incompatible one is removed and you close the lid, the blinking will stop (for printers that can print with one ink cartridge only). Just replace the incompatible one and start printing again. In most cases the issue is always with one cartridge. But if both are affected, you have to replace both. Because of this type of problem, always keep used cartridges somewhere safe; they come in handy for this type of troubleshooting.
ii. The Cartridge electronic panel is dirty
The electronic panel on the cartridge that makes contact with the cartridge carrier inside the printer is dirty and needs cleaning. This electronic panel is front part of the cartridge with copper “dots”.
The Solution is to try to clean this panel with a piece of folded tissue paper soaked in a bit of methylated spirit. Also try to clean the area in the cartridge carrier/holder that makes contact with the cartridge’s electronic panel (Usually this is more difficult). If you cannot reach it with your fingers, use a stick or something with tissue wrapped around it. Allow to dry well and return the cartridges, close the cover. The blinking should stop if the electronic panel is the issue. Once the blinking stops the printer will print.

Dec 09, 2009 | HP DeskJet 920c InkJet Printer

1 Answer

I can't print.


“All lights blinking and printer not responding” is indicative of serious ink cartridge issue. Usually when this happens the printer fails to goes through the motions of the printing process, kind of stands still with indicator lights just blinking away. This could be as a result of either of these scenarios.
i. Ink cartridge has developed incompatibility or is incompatible
The Solution is to try an older/another cartridge (doesn’t matter if ink is finished. You must replace cartridge one at a time). If lights stop blinking it confirms that your cartridge has become incompatible or developed incompatibility. Also if your printer is the type that can work with only one cartridge, remove one after the other (closing back the lid/cover) to determine which in the set (black or color) has become incompatible. At the instance the incompatible one is removed and you close the lid, the blinking will stop (for printers that can print with one ink cartridge only). Just replace the incompatible one and start printing again. In most cases the issue is always with one cartridge. But if both are affected, you have to replace both. Because of this type of problem, always keep used cartridges somewhere safe; they come in handy for this type of troubleshooting.
ii. The Cartridge electronic panel is dirty
The electronic panel on the cartridge that makes contact with the cartridge carrier inside the printer is dirty and needs cleaning. This electronic panel is front part of the cartridge with copper “dots”.
The Solution is to try to clean this panel with a piece of folded tissue paper soaked in a bit of methylated spirit. Also try to clean the area in the cartridge carrier/holder that makes contact with the cartridge’s electronic panel (Usually this is more difficult). If you cannot reach it with your fingers, use a stick or something with tissue wrapped around it. Allow to dry well and return the cartridges, close the cover. The blinking should stop if the electronic panel is the issue. Once the blinking stops the printer will print.

Dec 06, 2009 | HP Photosmart C3150 Printer

1 Answer

Light is blinking but will not print


One or both print head are defective.Open cover put out color cartridge then close cover.If blinking stops replace color cartridge.If blinking continues put out black cartridge and put in color.If blinking stops replace black cartridge, if not stop replace both cartridges.

Nov 09, 2009 | HP Deskjet D1341 InkJet Printer

1 Answer

Not printing, on light flashing


One or both print head are defective.Open cover put out color cartridge then close cover.If blinking stops replace color cartridge.If blinking continues put out black cartridge and put in color.If blinking stops replace black cartridge, if not stop replace both cartridges.

Nov 08, 2009 | HP DeskJet 3650 InkJet Printer

1 Answer

The green light will not stop blinking and I can't get the printer to work


One or both print head are defective.Open cover put out color cartridge then close cover.If blinking stops replace color cartridge.If blinking continues put out black cartridge and put in color.If blinking stops replace black cartridge, if not stop replace both cartridges.

Oct 26, 2009 | HP Deskjet 3845 InkJet Printer

1 Answer

The top orange light is blinking and it says its offline??? What do we do??


One or both print head are defective.Open cover put out color cartridge then close cover.If blinking stops replace color cartridge.If blinking continues put out black cartridge and put in color.If blinking stops replace black cartridge, if not stop replace both cartridges.

Oct 22, 2009 | HP DeskJet 5550 InkJet Printer

2 Answers

Light constantly blinks


One or both print head are defective.Open cover put out color cartridge then close cover.If blinking stops replace color cartridge.If blinking continues put out black cartridge and put in color.If blinking stops replace black cartridge, if not stop replace both cartridges.

Oct 20, 2009 | HP DeskJet 3520 InkJet Printer

2 Answers

HP 932 RED LIGHT STAYS ON


The light you describe is the ink light.
When that light is blinking, try this.

Turn on the printer. Open the front cover and look at the carrier for the ink cartridges. There is a white arrow right above the latch for the color cartridge.
Once the carrier stops moving, the white arrow should be pointing to a symbol which represents the problem (the reason the light is blinking.) Examples are low ink black, low ink color, sick black ( replace ) , sick color ( replace ).

IF you have just replaced your black cartridge, you might need to replace your color cartridge too.
This printer will not work without both ink cartridges installed and full.
You cant print with a full black and an empty color cartridge unfortunately, even if you only want to print black.

Hope this helps!




Aug 27, 2008 | HP DeskJet 932c InkJet Printer

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