Question about Bosch Exxcel WFO 2264 Front Load Washer

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Pump cap will not come off - Bosch Exxcel WFO 2264 Front Load Washer

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  • suzanne489 Mar 18, 2011

    Hi Daniel

    We have tried turning the cap anti clockwise with all our strength but it does not move at all.



  • suzanne489 Mar 18, 2011

    The instructions say to only turn it anti clockwise. I have managed to force it open now with pliers but thank you for trying. I'm afraid that wasnt a workable solution.

  • jay_roon
    jay_roon Jan 06, 2013

    When twisting back and forward does not help, do the following when you unplugged the mashine from the electricity.



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When twisting back and forward does not help, do the following when you unplugged the mashine from the electricity.

1. remove the bottom front panel by unscrewing the one visible screw (star)
2. gently remove the front panel, it is held by plastic clips
3. unscrew the 4 pump screws. now you can push the pump out of its position.
4. shake the pump a little and you might be able twist it open but becareful water might come out and you do not want that on the inside of the machine
5. with a pair of plyers you can squeeze the metal ring on the black hose and remove the black hose from the pump. This gives you access to the inside of the pump and you probably find the trouble already there.
(I just found many hair pins, rubber bands and collarholders)
6. put it all back in place again and run a rinsing program and pumping cycle to check you tightend the black hose well and no leaks apear.

Good luck!

Posted on Jan 06, 2013

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You will have to turn it to open the pump cap. Hope this helps...please elaborate and post back for further assistance.


Posted on Mar 18, 2011

  • Daniel Scott
    Daniel Scott Mar 18, 2011

    Try moving it clockwise it should open, its stuck as lots of dirt might be there

  • Daniel Scott
    Daniel Scott Mar 18, 2011

    Alright...thats how its opened anticlockwise but if it wont open then you can try it clockwise...good that its open now



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