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Has a Bissell, Pro Heat 2X rug shampooer. It powers up & and the motor runs but the brushes are not rotating and water is not being dispensed.

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Brush roller not working and water not dispensing was mostly caused by a brush belt being broken or is out of place.

Turn the machine off and unplug it if the Brush roller do not turn. Remove any objects caught in the brush roll. Also, recline the machine with the detent pedal; the brush roll will not work with the unit upright. If neither solution resolves the issue, remove and replace the small brush belt.
You better check if the small brush belt has come off to the brush end, securely refit it to its proper place. If the brush belt is broken, I do advise you to call Bissell Free Call 1800 number again and press Option 4 for spare parts and order replacement small Brush Belt

The machine is equipped with a circuit breaker that will automatically shut off the
brush if a large or loose object is caught in the brush roll.

Check also the large brush belt if its in proper place.

Let me know if you want me to help you further.
Please post here the model of your Bissell Pro Heat..
Thanks

Posted on Mar 18, 2011

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