Question about Velocity Micro Cruz Reader R101 Tablet PC

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I "signed off" my Borders

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You need to contact Borders and talk to the support staff. there should be a phone number in your reader when you try to contact them.

Posted on Mar 18, 2011

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Velocity cruz tablet (R100 series) is frozen on startup screen that says


Give the thing to some one and purchase a new device. The processor is not operating the unit. I see no way to recover from this problem. If you remove rear cover and unplug battery you can try again and again. You can install os on micro card but it will not work. it makes a nice paper weight.
Gumper

May 13, 2012 | Velocity Micro Cruz Reader R103

1 Answer

I forgot my lock pattern on my cruz reader


If you are running Android on the Cruz Reader and you have set up your Gmail account on it, then the reset is pretty simple. If you enter the pattern incorrectly several times, and option will come up for resetting a forgotten password. If you select this option, it will ask you for the username and password to the Gmail account that is set up on that device. Hope this helps and good luck!

Mar 03, 2012 | Velocity Micro Cruz Reader R101 Tablet PC

1 Answer

I want to download books onto my cruz but everytime I try to sign in it wont let me. do you know why??


Did you make the account on your computer or on the device? If on the device try logging in on the computer. If it doesn't log in on there then attempt to recreate the account. If you cannot I would suggest contacting customer service.
If you are unable to log in to either service and you can log in online you may want to delete them and go back into the market to download them again. Obviously make sure you are connected to the internet.
A generic fix that should be done is to restart the device.
Finally I would look into rooting the device and flashing the ROM so that you can try some other software for reading. Although both KOBO and Borders are nice alkido reads all formats including PDF's.
I personally don't use kobo or borders but you may need the desktop versions installed to have them link to your account.
Hope something here helps, you can follow up with some more information or troubleshooting you've done which will help the community in assisting you.

Nov 06, 2011 | Velocity Micro Cruz Reader R101 Tablet PC

1 Answer

My Velocity Micro Cruz Reader (R101)'s screen appears to be frozen... It just shows the "CRUZ" logo and stop loading after that... What should I do?


press power button in for about 6/7 seconds then start again,should reset.Otherwise corrupted installation ,,re-installl OS.

Jul 15, 2011 | Velocity Micro Cruz Reader R101 Tablet PC

1 Answer

Hi, my reader is saying "android.process.acore has stopped" Force closing won't work. I know firmware update via zip file is available but it's midnight here and I don't have an sd card handy....


Sorry to hear your are having issues with your Cruz Reader. I have a Cruz Reader R101. Unfortunately you have to update via the SD card for the Cruz Reader. It doesn't do a firmware update from the USB cable.
If you don't want to try and update it now you could also try to just restart it. If you can't get it to restart normally you can remove the back cover and unplug the battery, then plug it back in.

Apr 25, 2011 | Velocity Micro Cruz Reader R101 Tablet PC

1 Answer

My Cruz reader will not turn on. It froze and shut off. I've pressed the "reset" button but it still won't work.


My mom's did the same thing. Try holding in the reset button and the power button at the same time for 25 - 30 seconds. release them both when you see the Cruz boot screen appear. It should be fine after that

Jan 15, 2011 | Velocity Micro Cruz Reader R101 Tablet PC

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