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If your problem is, say, downloading music (mp3) text (txt) or photos (jpeg) then all you need do is drag the files to the ResidentFlash part of the device (not into the Primo folder). The device will find them for you to listen, read or watch. If you find that you have used the Reset facility (I would not recommend it) and you have lost access to the maps, click on the NavPath icon, click on the lower box to reveal the ResidentFlash icon, click on Primo then the .exe file (Igo.exe in my case).
Step 1: Determine the make and model of your 9" digital photo frame. Step 2: Post your question in the "Digital Camera Accessories" or "Photography Accessories" section of FixYa instead of the "GPS Devices" section. When you do, please make sure to include the information from Step 1.
"Entertainment On-The-Go: Perfect for people on the go, the Easy Street NVM-4070 features a MPEG-4 video player, JPEG photo viewer and MP3/WMA/WAV music player so you can view images and listen to music in the car or with you on the go. You can also use the MP3/WMA/WAV music player while in navigation mode!" Source
The instructions through FM transmitter violated some European regulations so had to be removed. The latest application update removes this feature for navigation - though music is still allowed. Sucks for US customers, not sure if they will release a US only application build to resolve this issue or not.
Your music and pictures need to be installed onto a SD memory card. Take an empty card and copy the MP3 or pictures onto the card. Install the card into the GPS. Use the correct player (for pics or MP3) and see if it detects the music on the memory card.
It seems like it works the same way if you were to put music or photos onto a Palm. It may need a special folder on the card to read the photos or MP3s. I would put it into the GPS first, let the GPS format it, and see if it creates folders for them.
When you plug the frame to the computer, the frame will prompt two choices. The choices will be either “USB power” and “USB Connect”, or “USB Power” and “USB download”.
A. If you have the one that says “USB connect”, select it and press either the power button or the mode button. Which one depends on the version. On one, power will work, but mode will do nothing, on the other, mode will work but power will do nothing. So try either and you should be fine.
B. The one that says “USB download" you will choose that option and then press either the mode or the power button, as explained above. If this process if followed, the pictures that are saved to on board memory will be displaying on the frame. You should then be able to open the viewer program.
I hope this helps. But if you need to reach their customer service, the number is 800-639-3803 or firstname.lastname@example.org.