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When i install scan cm1312 on my PC ruuning win 7 i get an Error saying Extanal Error

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Are you installing the driver from the CD?

Try downloadingg the driver from their site.
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=3558902&prodNameId=3562006&swEnvOID=2100&swLang=8&mode=2&taskId=135&swItem=ma-61238-3

1. Download the file: 1312series_full_solution_v5.0_AM-EMEA.exe (306 MB)
2 Use the full download from the website and it self extracts to your root directory.To run the self extracting file, first set the compatibility mode to Vista sp2 and run as admin.
3) The files remain and you can find them here:
C:\HP_CM1312_series_full_solution_v5.0_AM-EMEA\
4) Set the compatibility mode to Vista sp2 and run as admin on the Setup.exe.
5) Run the full install. Works for both usb or network.

Regards,

Posted on Mar 18, 2011

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