Question about Canon DR 3020 Path-Through Scanner

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Have Canon DR-3020 scanner. Installed, everything OK per Device Manager. ScanGear recognizes scanner and scans but Capture Perfect does neither. Any ideas?

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I have worked on Canon scanners for many years and I am very familiar with the scanner you have now. That model of scanner will not work like a convential scanner do to its age and compatibilty with todays software. I have found a website that will allow you to download capture perfect to use on your scanner. If you continue to have problems you might want to email Canon directly to ask for a link that will be more specific to your scanner. Just remember when that scanner came out Windows 95 was state of the art for software. Since that time Microsoft has gone through several upgrades to windows. Here is the link and if you need any thing else let me know. I am very good with your model of scanner. I hope this helps you out.

http://www.driversquad.com/driver.php?option=o&prodid=60&cust=canon+scanner+software_AD_www.google.com_&channel=&subid=201_US*DR_o&roia=!iicYvq1BAAKLOkMAAAYOVQAAZT5CAABnCA-A

Posted on Apr 01, 2011

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Install driver and use Captureperfect to scan.
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Missing the disc


Well the good news is you don't have to pick up a disc :-) . You can actually download the driver for the scanner here (the driver is the software that allows the computer to see the scanner)

http://www.usa.canon.com/opd/controller?act=OPDSoftwareAct&fcategoryid=2341&modelid=7181

On that page you want the second one down (2080INF.exe)

Here is what you are going to need to do:

  1. Download that file
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  3. Click the "Start" button
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  7. A wizard will now come up , click "next"
  8. It will now ask what kind of scanner/camera you want to install, on the bottom right is a button that reads "Have Disk" ; click that
  9. Hit "Browse"
  10. Navigate to the folder where you un-zipped the original download to. By default it went to "C:/DR208C/INF" - In that folder you will see a file named "CANODR2K" , double click it.
  11. Hit "Ok"
  12. Select how it is connected (USB or SCSI)
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And thats it! Now your scanner is installed on the computer and you can scan......

Also on the original CD is a software called "Capture Perfect" , which is the software that is used for actually scanning with your scanner , you can download that here: http://www.softpedia.com/get/Multimedia/Graphic/Graphic-Capture/Capture-Perfect.shtml


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Do you have enough disk space? Check if your C; drive has enough space. Normally C: is used as 'scratch area'. Try scanning intoa different location.

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I have not used CapturePerfect 3.0. Hope the scanner is just fine. Try count only mode to check if it is okay.

Uninstall Captureperfect. Run chkdsk/scandisk to check if OS is ok. Reinstall Captureperfect again and it should work.

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