Question about Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive

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I have a macbook pro but I can't get to use the drive disc. It allows just "only lecture" how do I do to configure this thing? Thanks

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I suspect that you may need to download extra firmware for mac - look here
http://support.wdc.com/product/download.asp?groupid=213&lang=en

Posted on Mar 18, 2011

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Posted on Jan 02, 2017

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I have macpro 13inc.my problem is my disc is not working with the eject is not function.so still my dish is inside of my disc unit how can i remove manually pls. give me instruction properly thanks lot...


Thanks for contacting Fixya Support.

With the Macbook Pro 13" having a Superdrive or Combo optical drive, you are dealing with a slot-loaded drive. As a result, if you have a disc that is loaded into your optical drive, which will not eject, then there isn't a manual way to remove the disc without causing damage to either the optical drive or the disc itself.

In most cases, of a potentially stuck disc in a Apple notebook's optical drive, a visit to your local Apple Retail Store Genius Bar or local Apple-authorized service center would be highly recommended.

With that noted however, here are some troubleshooting steps to try from the Mac OS X side first before having to take that step and visit an Apple service provider:

- CD DVD EJECT -

- - Reboot your Macbook Pro 13"

- - Hold down your Media Eject key on your keyboard pad prior to the Apple Chime starting.

- - Keep holding the Media Eject key down while your Macbook Pro 13" boots up

- - The disc should eject before you reach your Desktop

- - When it does, simply release your Media Eject key.

If that does not work, try this:

-EJECTING DISC USING TERMINAL-

From your Desktop:

* Click anywhere on a blank space on your desktop. Now you should see Finder listed near the Apple menu icon.


* From the Finder menu, click on Go, then Utilities from the

drop-down menu. This will take you to your Utilities folder.

* Locate and open the Terminal application.

* At prompt, type: drutil eject and press the Return key on your keyboard


This command line should eject the disc from the drive, unless there are mechanical issues with the drive.

If neither of these steps work, then I would be remiss as an Apple Certified Tech, if I did not recommend you proceed to take your Macbook Pro 13" in for service.

I hope this helps.

Best Regards,

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