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I have a canon pixma i4300 when i select easy photo to print a specific photo it gives a message that the printer is off line the printer is showing active in the control panel .I can print documents and photos ok using other programms ie photoshop window etc I have tried the printer on my desktop windows xp and my also on my laptop windows vista and the same message comes up .I have a 2nd canon printer pixma i4300 which works ok on both computers thanks

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OK. What i can tell you for now, is that you may have to either do a reset on the device, or try making the settings on the both the same.

Posted on Aug 02, 2008

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First check if the printer is already installed into your computer.
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If not please do the following:
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If it prints then possibly Adobe changed your default printer settings.

Again open the printer and faxes folder.
If there is more than 1 printer showing, Select the printer you want to use as the default and select ok.

Hope this helps, Have a great day

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Try manually moving the print carriage a few times. The problem is normally a stuck piece of paper or object. If you have any compressed air, try using that to blow out any dust or paper particles.

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