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I can not recieve a fax - Brother Office Equipment & Supplies

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  • Stephen Wilkins
    Stephen Wilkins Mar 18, 2011

    Does the fax machine ring?

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  • 137 Answers

If using a splitter, remove it.

Plug the phone cord into the "FAX" jack and then into the wall jack
The "TEL" jack is for a telephone (if you wish to have one in that room)..

Please, be certain you have checked that the telephone cord is plugged in and not just plugged in to ANY of the two jacks. One Jack is for your fax machine, the other is to connect you phone to because your "fax" slot should occupying the Fax Slot.

Without a make/model number all I can offer is to say Go to <Menu> or <Settings>
Scroll Through Choices -
Look for Answer Choices.
Decide how many rings before fax begins receiving.
And, of course, make sure it receive automatically.

Posted on Mar 18, 2011

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if you have the fax-575 there should be a TAD setting.

This is the setting you would use if you're using an answering machine on the same phone line as your fax machine.

To set the Recieve Mode :

Press Recieve Mode. The LCD display shows your current selection.

Continue to press Recieve Mode until your new selection appears. After 2 seconds the screen returns to the date and time display, along with your new Recieve Mode setting.


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