Question about HP LaserJet 3050 All-In-One Printer

3 Answers

Fatal error installing HP 3055 all in one

Please help!! I have spent the last 8 hours trying to resolve a problem I have encountered trying to install software for my new HP 3055 all in one.
I keep getting the following:
Fatal Error
Error Situation code: 26840056
ModuleX:hpbmiapi.dll failed to register
HRESULT-2147024770
contact support personel
X:hpzbdi32.msi failed with return code 1603
msiinstall()failed with code 1603

I use windows XP OS while intalling printer hp3050 we are getting error code 2753

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  • Anonymous Oct 08, 2008

    Same here

  • Anonymous Nov 10, 2008

    Cannot scan, cannot install software. HP Laserjet 3055 on Vista 32bit Grr

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Try download he right software for your OS from HP.com, typically software issue. Be sure to choose the right language for your full software solution, get fatal error when trying to install software with wrong language support.

Posted on Nov 22, 2008

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  • 69 Answers

Give a call to HP Support (877-690-9305) for the issue you are facing.
Support For Hp Printer Call Toll Free 877 690 9305

Posted on Feb 02, 2018

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I had this problem when trying to use HP's setup.exe software on their CD, however when I added the printer in Windows and used the "Have Disk" option, Windows XP was able to get what it needed off of the CD.

Posted on Dec 30, 2008

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Posted on Jan 02, 2017

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SOURCE: Fatal error installing HP 3055 all in one

OK, here is my debugged/tested solution.

I know your error refers to a different installer MSI file (CIOUM32.msi) but the installation component in your log file (ipm12.A4B24390_80AD_4BAF_B8FD_C670FE0DB586) is identical to the one that was giving me trouble as well (i.e. points to the same service/file). So it is definitely worth a shot to try this solution out as it will only take a few minutes.

My Scenario:

OS: MS Windows XP SP3 [Version 5.1.2600]
Printer: HP LaserJet 3390 (AiO) (Firmware datecode: 20070331)
Printer Connection: Connected via Ethernet with a static IP address
HP Driver Version: v4.0 (hp_LJ3050-3052-3055-3390-3392_Full_Solution_AMWE.exe)

Ran into same error that everyone else is experiencing. (see below)

Now Launching=X:\hpzmsi01.exe -m dot4msi -l XXX -f X:\DIVins??.DAT
Error message received: The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2753.
X:\HPZBDI32.msi failed with return code 1603
MSIInstall() failed with 1603
Exit code=1603

After debugging HP's installation scripts for 2 days, here is the cause & solution I identified to this specific install error. Once I got passed this error, everything installed without error and all functionality was working properly (including scanning!).


BACKGROUND:

Microsoft Installer (MSI) error 1603 is simply a generic "A fatal error occurred during installation" -- see http://msdn.microsoft.com/en-us/library/aa368542(VS.85).aspx. This is basically MSI telling you that something very bad has happened during the installation. In order to get more details, you can turn on MSI debug logging by following this MS Knowledge Base article (http://support.microsoft.com/kb/223300).

The MSI error code 2753 is the code for "The File '<file name>' is not marked for installation.". This error can be triggered by many scenarios, but usually, it has to do with the actual installation script not properly checking for the existence/non-existence of an installation file and then not marking it for either installation/removal. I know this sounds confusing, and it is. If your curious about all the possible causes, just Google for "msi 2753 not marked for installation" and you'll see lots of results which you can peruse for your own enjoyment.

In order to identify what was causing these 2 errors, I enabled debugging for MSI via the aforementioned MS KB article

CAUSE:

Certain HP services (and associated DLL files) were somehow partially/improperly installed. (Possibly, from a previous failed install?)

The Windows services (files) were:

Pml Driver HPZ12 (C:\Windows\System32\HPZipm12.dll)
Net Driver HPZ12 (C:\Windows\System32\HPZinw12.dll)

The existence of these 2 files in the System32 directory was causing this error in my situation. Somehow, the installation script was not identifying that these files were already installed (or improperly installed) and failing to properly set them to be installed again.

SOLUTION:

Steps:

1) Check to make sure that the 2 Windows services above are not running (or not installed).
2) Rename/delete the 2 associated service DLL files (this will only be possible once the services are stopped)
3) Run the installation again.

If all goes well, the install should now run without any issues.


Hope this helps since many people (including myself) have spent a lot of time (and HP Support chats) trying to find a workaround for this issue.

If you find this solution helped you out, please feel free to make a small donation to my PayPal ;)

Posted on Oct 30, 2009

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1 Answer

Error 6 & 8


Error 6 is a scanner failure I believe and no 8 is an software installation error http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Error-8-8-0-0/td-p/202248 please have a look at the post on the bottom of this page.

Mar 17, 2012 | HP LaserJet 3055 All-In-One Printer

1 Answer

I am using HP Laser Jet 3055. How can I scan in PDF format. regards


If you need to scan in PDF then you must use HP scanning software. Adobe has an exclusive deal with HP and will not open up its code to free applications like the Microsoft Scanner and Camera Wizard.
You can download the Full Software Solution (Print/Scan/Fax) for Vista 32Bit from this link:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc
=us&prodNameId=1140780&prodTypeId=18972&prodSeriesId=1161389&swLang=8
&taskId=135&swEnvOID=2093


1) Scroll down to the software section
2. Choose the appropriate Full Software Solution. (Im gussing since you are from Hong Kong that the Pacific Install will be the best one for you.)
3. Save the install to your computer

good luck, and do rate the solution if got help

Dec 04, 2010 | HP LaserJet 3055 All-In-One Printer

2 Answers

Error code is 2753


Hello,
Error #2753 is not a real code number for the HP 3055!

Please Visit here to check any other error codes regarding this machine here;

http://h10061.www1.hp.com/ccsearch/search?pname=HP+LaserJet+3055+All-in-One+Printer&qry=error+code+2753&submit.x=0&submit.y=0&ctry=us&lc=en&dlc=en&mode=lz&tmv=0&method=prodFinder&pid=1140780&productBigSeriesOid=12012&spid=1140612&opname=HP+LaserJet+3055+All-in-One+Printer&pname_desc=HP+LaserJet+3055+All-in-One+Print%2FScan%2FCopy&ptype=commercial&stype=pn&contextual_lname=&spname=HP+LaserJet+3055+All-in-One+Printer&temp_hql=s-001%2Cs-002%2Cs-004%2Cs-003%2Cs-005%2Cs-006%2Cs-017%2Cz-001%2Cc-002%2Cc-001&search=0

Good Luck!
Rich Lilja

Nov 13, 2008 | HP LaserJet 3055 All-In-One Printer

1 Answer

Can't print to old applications


The issue your having is with the Operating system compatability. The HP 3055 is compatible with 98, ME, XP, Window 2000 and forward. It won't do windows 3.1 or 95 well even if your computer will, the disconnect comes when the software is sending old print commands to a new style print driver.

Your best hope is to download and install the HP Printdriver for Windows 98 and try it as it's the most tolerant of old gear. Download the PCL 5 as the PCL6 is too new and probably not going to work.

As an alternate try to download each of the printdrivers for the differnt era windows and try them. It's a hard problem that may not have a solution other than upgrading the accounting software.

If it's simply a connection problem, they do make a USB to Parallel addaptor which may help you with the physical connection issue.

Here's a link:

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=1140780&taskId=135&prodTypeId=18972&prodSeriesId=1161389&submit.y=4&submit.x=3&lang=en&cc=us


Hope that helps you.

Aug 24, 2008 | HP LaserJet 3055 All-In-One Printer

3 Answers

Fatal Error


remove the old software first

go to www.hp.com for fresh drivers(get the larger one)

install

try it again

http://tinyurl.com/6qcpgy

Aug 07, 2008 | HP LaserJet 3055 All-In-One Printer

1 Answer

HP LaserJet 3055 All-In-One


Hi,
if u want Drivers for Hp 3055 all in one please use below link for Drivers

in this site please Select correct Operating System witch u have on u r system after Selection u get All drivers & softwares for This printer also available Frimware for it

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=1140780&taskId=135&prodTypeId=18972&prodSeriesId=1161389&lang=en&cc=us

if this Information is useful for u please Rate me........

Jun 24, 2008 | HP LaserJet 3055 All-In-One Printer

1 Answer

Please help me to to install my printer


hi if u want Drivers for the Hp 3055 all in one
please use link below select the operating system & download it

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=1140780&taskId=135&prodTypeId=18972&prodSeriesId=1161389&submit.y=10&submit.x=5&lang=en&cc=us


there is Drivers/software &firmware also available


if this information is useful for u please rete me ......

Jun 11, 2008 | HP LaserJet 3055 All-In-One Printer

16 Answers

Fatal error installing HP 3055 all in one


OK, here is my debugged/tested solution.

I know your error refers to a different installer MSI file (CIOUM32.msi) but the installation component in your log file (ipm12.A4B24390_80AD_4BAF_B8FD_C670FE0DB586) is identical to the one that was giving me trouble as well (i.e. points to the same service/file). So it is definitely worth a shot to try this solution out as it will only take a few minutes.

My Scenario:

OS: MS Windows XP SP3 [Version 5.1.2600]
Printer: HP LaserJet 3390 (AiO) (Firmware datecode: 20070331)
Printer Connection: Connected via Ethernet with a static IP address
HP Driver Version: v4.0 (hp_LJ3050-3052-3055-3390-3392_Full_Solution_AMWE.exe)

Ran into same error that everyone else is experiencing. (see below)

Now Launching=X:\hpzmsi01.exe -m dot4msi -l XXX -f X:\DIVins??.DAT
Error message received: The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2753.
X:\HPZBDI32.msi failed with return code 1603
MSIInstall() failed with 1603
Exit code=1603

After debugging HP's installation scripts for 2 days, here is the cause & solution I identified to this specific install error. Once I got passed this error, everything installed without error and all functionality was working properly (including scanning!).


BACKGROUND:

Microsoft Installer (MSI) error 1603 is simply a generic "A fatal error occurred during installation" -- see http://msdn.microsoft.com/en-us/library/aa368542(VS.85).aspx. This is basically MSI telling you that something very bad has happened during the installation. In order to get more details, you can turn on MSI debug logging by following this MS Knowledge Base article (http://support.microsoft.com/kb/223300).

The MSI error code 2753 is the code for "The File '<file name>' is not marked for installation.". This error can be triggered by many scenarios, but usually, it has to do with the actual installation script not properly checking for the existence/non-existence of an installation file and then not marking it for either installation/removal. I know this sounds confusing, and it is. If your curious about all the possible causes, just Google for "msi 2753 not marked for installation" and you'll see lots of results which you can peruse for your own enjoyment.

In order to identify what was causing these 2 errors, I enabled debugging for MSI via the aforementioned MS KB article

CAUSE:

Certain HP services (and associated DLL files) were somehow partially/improperly installed. (Possibly, from a previous failed install?)

The Windows services (files) were:

Pml Driver HPZ12 (C:\Windows\System32\HPZipm12.dll)
Net Driver HPZ12 (C:\Windows\System32\HPZinw12.dll)

The existence of these 2 files in the System32 directory was causing this error in my situation. Somehow, the installation script was not identifying that these files were already installed (or improperly installed) and failing to properly set them to be installed again.

SOLUTION:

Steps:

1) Check to make sure that the 2 Windows services above are not running (or not installed).
2) Rename/delete the 2 associated service DLL files (this will only be possible once the services are stopped)
3) Run the installation again.

If all goes well, the install should now run without any issues.


Hope this helps since many people (including myself) have spent a lot of time (and HP Support chats) trying to find a workaround for this issue.

If you find this solution helped you out, please feel free to make a small donation to my PayPal ;)

Dec 08, 2007 | HP LaserJet 3055 All-In-One Printer

3 Answers

HP LaserJet 3055


i've upgraded my vista printer drivers and all and it still doesn't work ont he same model. i used to run this printer on a XP but working on seperate computer can be too crumblesome. since it's a plug and play on vista with this printer.. my solution is go to windows photo gallery. under the FILE - hit import scanner / camera. - it will auto read ur scan feature. but before that. just make sure u install a scanner onto ur windows . by going to control panels and set up scanner. - connect printer to computer first when u do that. it will rauto read ur printer. the drivers just owuldn't work but the windos software helps to elimiinate the problem.

Oct 19, 2007 | HP LaserJet 3055 All-In-One Printer

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