Question about Microsoft Wireless Optical Mouse USB Receiver 1010104281

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I dropped my laptop the other day and broke the usb receiver for my microsoft wireless mobile mouse 3000. Is it possible to get a replacement receiver?

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They show up sometimes on ebay - enter "microsoft nano transceiver". From personal experience, MS will not sell replacements, but you can try to call them at Microsoft Supplemental Parts Department at 1-800-360-7561

Posted on Mar 18, 2011

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U will get a replacement but you will have to pay for it

Posted on Mar 18, 2011

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1 Answer

How do I connect a microsoft wireless moblie mouse 3000 to my laptop?


Press the button on the back of the mouse to free the battery cover on top.

Remove the battery cover and put the supplied AA battery into the mouse.

Replace the battery cover.


Insert the wireless USB dongle into a USB port on the laptop or desktop computer.


Move the mouse and watch your computer screen.

Confirm that the mouse is connected by making the cursor move.


Hope this helps

Sep 26, 2012 | Microsoft Wireless Mobile Mouse 3000

1 Answer

My Microsoft wireless mobile mouse 3000 isn't responding, both the lights are on (the receiver and mouse) but its not tracking on my laptop screen. I tried re-syncing it buy not luck. I also tried...


Make sure there is nothing touching the trackpad on the laptop, as that will stop the mouse functioning correctly.

You could also try attaching the receiver to a different USB port on the laptop, to make sure it isnt a dead USB port.

Lastly, you could try downloading and re-installing the drivers from http://support.microsoft.com/kb/258785

Aug 22, 2011 | Microsoft Wireless Mobile Mouse 3000

1 Answer

My microsoft wireless mobile mouse 3000 has stopped working. Everything including the battery and green light is working but when inserted into the USB cursor will not move.


Push the little red "connct" button on both the bottom of the mouse as well as the wireless receiver. If that does not work try referring to the quick start guide here.

Jul 11, 2011 | Microsoft Wireless Mobile Mouse 3000

1 Answer

I have a microsoft wireless mobile mouse 3000 and i cant get it to connect. i have pushed every connect button in everyway i can think of and it still wont work


There are two possible reasons for this.
1. You may be having an issue with your USB receiver. The receiver may be not be seated properly in the USB slot or the slot you've plugged it into isn't working well with your receiver. Try moving the receiver to a couple of different USB ports and try reconnecting.
2. Your mouse may not be operating correctly. I think the simplest reason for this is that the battery is dead, which is extremely common when using wireless keyboards/mice. Check to make sure the batteries are fully charged.

Mar 25, 2011 | Microsoft Wireless Mobile Mouse 3000

1 Answer

Microsoft Wireless Mobile Mouse 3000 can't connect!!


well doae the mouse run on batteris if thas the case then you just new batteris

Feb 15, 2010 | Microsoft Wireless Mobile Mouse 3000

1 Answer

Mouse won't allow laptop to go into sleep mode


Unplug the USB port when it is not in use. It will also save the battery which die quickly if left plugged in to PC.

May 29, 2009 | Microsoft Wireless Mobile Mouse 3000

1 Answer

Microsoft Wireless Mobile Mouse 3000 shuts down my computer


This is the sign that mouse if faulty because if the laptop detects a threat from the USB ports, usually power related, to protect the parts, it turs off.

Advise to change the mouse...

Mar 11, 2009 | Microsoft Wireless Mobile Mouse 3000

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