Question about HP Officejet 6500 Wireless All-in-One InkJet Printer

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I have an HP 6500. It is printing and copying blank pages. We have cleaned the printhead at the 2nd level and the test page at the end is still streaked, we tried alligning the ink cartridges. The message said it failed. What could be the problem, and how should we proceed? Lenny Goldberg Lenny's Automotive

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6 Suggested Answers

6ya6ya
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i think the inside printer have dirt or obstacles that blocken the cartridges while printing.
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SOURCE: HP 3310 - problem with black ink supply

I heard you can get the 3310 to do a pump up the tubes cycle but i don't know how to make it do it. Pressing the ok and cancel buttons when you power up didn't work for my machine. Which has too died a inkless black death!

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SOURCE: HP photosmart 7150 - looks like it's printing - pages blank

Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud


Posted on Jan 27, 2009

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SOURCE: k550 air in ink feedlines

I have had this happen a couple of times and have cured it easily. It has only happened with the black with me. It seems to be caused by air in the ink feed line. With the printer switched on open the top cover and hold the resume button for 5 seconds. The printheads should move to the left and you may be able to see air in the pipe(s). Remove the printhead of the offending colour(s) then insert a syringe with the plunger fully down into the rubber that the printhead connects to. Draw up the syringe plunger to draw ink/air through until you can see no more air in the pipe. Replace the printhead and close the cover. The printer should now do a calibration with the offending colour hopefully now working.

Posted on Mar 29, 2009

jilpeshpatel
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SOURCE: HP J4580 Printing blank pages

fist click the start menu
and click the printer and fax
and select the hp printer and rith cilck the proparties and seat the print colar coular that time
select only black...............ok

Posted on Apr 08, 2009

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Why am i getting blank copies from my printer


The chances are good that what U need to do is a printhead cleaning. On the printer if it has a LCD screen scroll through the menus and look for Maintenance or tools and then look for printhead cleaning . It can also be done through the software by going to the top left hand corner of the page U are trying to print and click on the button or File scroll down to print and click on that and that brings up a box with your printer name in it and beside that is a box called properties and look for maintenance or tools there. After the printhead cleaning it will ask if U want to print a test page - say yes if that page looks good -problem solved but it will probably take a few cleanings if U R getting blank pages now. Warning repeated cleanings use a lot of ink so only do what you need to. If after several cleanings U are still getting blank pages U might need to replace the printhead

Aug 03, 2014 | HP Business InkJet 2800 Printer

1 Answer

Not printing correct colors all come out light brown or pink


For severe HP OJ 6500/6500A/7000 print quality/missing color issues, or incorrect color output, there could be an air bubble in the ink cartridge(s), an air gap between cartridge and PRINTHEAD, or a portion of the PRINTHEAD is dry (quite common), so you should first perform a CLEAN PRINTHEAD procedure from your printer control panel.
It is first suggested you print the SELF TEST or PRINT QUALITY REPORT (under TOOLS menu) to aid in identifying which color is causing the issue. Check that cartridge or cartridges to ensure they have plenty of ink inside.
NOTE: If one or more the colors were previously dry fired during printing (i.e. if you continued printing using only a few colors to one, air may have been accidently ingested into the ink lines between the cartridge(s) and PRINTHEAD. To recover from this problem, you may have to run the CLEAN PRINTHEAD procedure 2-3 times.
If a problem persists then it is suggested to review the steps outlined on the following HP 920 support pages, including printhead removal/printer cleaning and service station cleaning. It is suggested you refer to printer manufacturer instructions first as the Inkjet411 procedures are provided for general guidance purposes only. A dirty service station can cause poor image quality and/or ink cross-contamination between different colors:
http://inkjet411.retailinkjet.com/?page_id=1495
If the problem still cannot be corrected, then the PRINTHEAD may be dry and may need to be flushed (i.e. with warm water as it could have dried out, but this is a function of how much you print). Remove and thoroughly flush all ink ports for 2-3 minutes...thoroughly dry printhead prior to re-installing. Retest. For complete instructions refer to video here: http://inkjet411.com/?page_id=2412
Worst case scenario the PRINTHEAD may simply be electrically damaged or at end-of-life (while Officejet 6500/6500/7000 printer PRINTHEADS are rated for an estimated 15,000 pages, the average consumer may only see up to a 10,000 printed page throughput) and may require replacement. A severe failure of the PRINTHEAD is typically accompanied by error messages such as INCOMPATIBLE PRINTHEAD, REPLACE PRINTHEAD or INK SYSTEM FAILURE. NOTE: The PRINTHEAD will eventually fail in time. For more information on the how the PRINTHEAD works, watch the video here: http://inkjet411.retailinkjet.com/?page_id=1983
To verify Printhead electrical performance, activate the Tap 41 diagnostic test, (i.e. Pen Status: Pen OK).....for printer model instructions please visit: http://inkjet411.com/?page_id=1813
To solve other HP920 ink-series printer/printing related issues please visit http://www.inkjet411.com

Apr 01, 2013 | HP Officejet 6500 Wireless All-in-One...

2 Answers

Officejet 6500 color balance


More than likely your running out of ink. Check the ink levels first.
If you have Windows 7 you can check this by clicking on the "Start" button at the bottom of the screen, click on the "HP" folder and click on "HR Solutions Center". A graft will come up showing you the printer cartridges levels. Click on the small graft chart at the top right of the screen and the graft will enlage and show you exactly the staus of the ink levels. Click "Print" at the bottom of the screen and it'll run a print test. All 4 cartridges need to be above the "Low" level. It only takes one of them to mess up the print.

If you've got plenty of ink try cleaning the printer head by:
Click "Setup" (just below and left of the LED screen) on the printer.
Scroll the Led screen to "6. Tools". Hit "OK"
Now scroll to "2. Clean printhead". Hit "OK".

This should do it..

Nov 23, 2012 | HP Officejet 6500 AllInOne InkJet Printer

1 Answer

Hp officejet pro blank pages with full ink cartridges.


Try reinstalling all of the printer software. If that does not do it then something is wrong with the printhead itself, specifically the area that controls the flow and metering of the black ink.

Aug 03, 2017 | HP Officejet Pro 8500 Wireless All-In-One...

2 Answers

Ink system failed


Not sure exactlly what you mean but you may want to check the ink and the printer heads by doing the following checks:

More than likely your running out of ink. Check the ink levels first.
If you have Windows 7 you can check this by clicking on the "Start" button at the bottom of the screen, click on the "HP" folder and click on "HP Solutions Center". A graft will come up showing you the printer cartridges levels. Click on the small graft chart at the top right of the screen and the graft will enlage and show you exactly the staus of the ink levels. Click "Print" at the bottom of the screen and it'll run a print test. All 4 cartridges need to be above the "Low" level. It only takes one of them to mess up the print.

If you've got plenty of ink try cleaning the printer head by:
Click "Setup" (just below and left of the LED screen) on the printer.
Scroll the Led screen to "6. Tools". Hit "OK"
Now scroll to "2. Clean printhead". Hit "OK".

This should do it..

Oct 23, 2012 | HP Officejet 6500 AllInOne InkJet Printer

1 Answer

Hp officejet 6500 e709n print quality poor even after replacing print head


For severe print quality/missing color issues there could be an air bubble/air gaps in the printer ink lines or a portion of the PRINTHEAD is dry, so you should first perform a Clean PrintHead procedure from your printer control panel.
NOTE: If one or more the colors were previously dry fired during printing (i.e. if you continued printing using only a few colors to one, air may have been accidently ingested into the ink lines between the cartridge(s) and PRINTHEAD. To recover from this problem, you may have to run the Clean Printhead procedure 2-3 times.
If a problem persists then it is suggested to review the steps outlined on the following HP 920 support pages, including printhead removal/printer cleaning and service station cleaning. It is suggested you refer to printer manufacturer instructions first as the Inkjet411 procedures are provided for general guidance purposes only. A dirty service station can cause poor image quality and/or ink cross-contamination between different colors:
http://inkjet411.retailinkjet.com/?page_id=1495
If the problem still cannot be corrected, then the PRINTHEAD may be dry and may need to be flushed (i.e. with warm water as it could have dried out, but this is a function of how much you print). Remove and soak in hot water for 5 minutes...thoroughly dry printhead prior to re-installing. Retest.
For more information please visit:
http://inkjet411.retailinkjet.com/?page_id=856
Worst case scenario the PRINTHEAD may simply be electrically damaged or at end-of-life (typically fails between 3,000 and 5,000 printed pages) and may require replacement, usually accompanied by error messages like Incompatible Printhead or Ink Delivery/System Failure. NOTE: The PRINTHEAD will eventually fail in time. For more information on the how the PRINTHEAD works, watch the video here: http://inkjet411.retailinkjet.com/?page_id=1983
To verify Printhead performance, run the Tap 41 diagnostic test, (Pen Status: Pen OK).....for printer model instructions please visit:
http://www.Inkjet411.com

Sep 25, 2012 | HP Officejet 6500 Wireless All-in-One...

2 Answers

New ink only prints pink and black?


It's possible that your new ink cartridges are actually dried out. I know, they're new but I had 3 out of 4 shipped from a major supplier once and even though it all looked good 3 cartridges were actually a little dried out. Sometimes all it takes is a couple drops of water to get it going again.

I that doesn't work ty this:
More than likely your running out of ink. Check the ink levels first.
If you have Windows 7 you can check this by clicking on the "Start" button at the bottom of the screen, click on the "HP" folder and click on "HP Solutions Center". A graft will come up showing you the printer cartridges levels. Click on the small graft chart at the top right of the screen and the graft will enlage and show you exactly the staus of the ink levels. Click "Print" at the bottom of the screen and it'll run a print test. All 4 cartridges need to be above the "Low" level. It only takes one of them to mess up the print.

If you've got plenty of ink try cleaning the printer head by:
Click "Setup" (just below and left of the LED screen) on the printer.
Scroll the Led screen to "6. Tools". Hit "OK"
Now scroll to "2. Clean printhead". Hit "OK".

This should do it..

Sep 22, 2012 | HP Officejet 6500 AllInOne InkJet Printer

1 Answer

My printer prints a blank page what can I do to fix this?


Hi Good day!! Maybe your printer head needs to clean.
Cleaning the printhead
Use one of the following methods to run the printhead-cleaning tool
NOTE: The cleaning process might take several minutes to complete.

Method one: Clean the printhead from the HP All-in-One control panel
Follow these steps to run the printhead-cleaning tool from the product control panel.

1.Load letter, A4, or legal size, unused, plain, white paper into the main input tray.
2.On the product control panel, press the Setup button.
3.Press the Right Arrow button to select Tools , and then press OK .
4.Press the Right Arrow button to select Clean Printhead , and then press OK . The product cleans the printhead.
5.Press the Back button to return to the main screen.

Method two: Clean the printhead using HP Solution Center
Follow these steps to run the printhead-cleaning tool from HP Solution Center, which is a component of the software that shipped with your product.

1. Open HP Solution Center:
Windows XP: Click Start , click All Programs , click HP , and then click HP Solution Center .
Windows Vista: Click the Windows icon, click All Programs , click HP , and then click HP Solution Center .
HP Solution Center opens in a new window.
2.Click Settings, and then click Printer Toolbox . The printer Toolbox opens.
3.Click the Services tab, and then click Clean Printhead .
4.Click Clean to begin the cleaning process, and then follow the on-screen instructions to complete the process. A test page prints after the cleaning process completes.

Oct 17, 2010 | HP Officejet 6500 Wireless All-in-One...

1 Answer

HP K550 Prints Solid Gray Boxes Around Items


Hi drglass1 -

13,000 copies - that's awesome! although you've surely fixed this problem by now, for future refs or someone else searching for an answer... you might find this ref hp support helpful. happy printing!

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00458018&lc=en&dlc=en&cc=us&lang=en&rule=35557&product=501369

Step 4: Clean the printheads
If the print quality is still bad, clean the printheads:
1. Make sure the printer is loaded with unused white paper.
2. Open the printer Toolbox and select the Printer Services tab.
3. Click Clean Printheads . A Clean Printheads window opens. Click Level 1 Clean .
4. Examine the page that prints for print defects.
a. If there are no defects, click Exit . Stop troubleshooting here .
b. If there are defects on the page, click Level 2 Clean . 5. Examine the page that prints for print defects.
a. If there are no defects, click Exit . Stop troubleshooting here .
b. If there are defects on the page, click Level 3 Clean . Note that Level 3 cleaning uses a lot of ink – it is not recommended if the cartridges are low on ink. - JW50

Sep 17, 2008 | HP OfficeJet Pro k550 Printer

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