Question about HP DesignJet 1050c plus InkJet Printer

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My HP1050c will print with the paper feed option fine, but when you try to load the roll feeder the rollers continue to roll backwards like it can't detect the end of the paper roll to size it. It seems like it may be some type of sensor that is not detecting the papers edge. Any advise? Does it just need cleaned?

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I ran into this problem once on a Designjet 110 series and it turns out that there is indeed faulty sensors that cause this issue. Unfortunatley it required the replacement of one sensor that detects the start of a page. I checked HP and this issue is not noted for the 1050, but that only means it is not likely a common issue.Post a comment if you would like additional instructions on how to diagnose.

Posted on Mar 18, 2011

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Sometimes I'm lucky, but most times paper does not feed suspect dirty roller.


Leading cause of paper jams is debris/foreign objects that accidentally fell into the paper feed area. Please follow steps below to fix the problem:


1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside the feeder for any debris or foreign objects.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, place the printer back on the table, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris in the cartridge carrier's path or the paper path.

6. If cartridge area is clear, close the cover.

7. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print again.


If problem continues, please contact Lexmark Technical Support Center for additional assistance.

Aug 07, 2011 | Lexmark X3350 All-In-One InkJet Printer

1 Answer

Printer header path type 1, 2, and 4 prolem request for feeding back


If the media does not feed into the in-feed slot in the media cabinet, try the following:
  • Make sure both roller levers are lowered to open the in-feed slot.
  • Trim the leading edge of the paper so it does not get caught in the slot.
  • Insert the media evenly to avoid angles. Do not insert one corner and then the other.
    NOTE: A beep means that the printer has detected the media in the in-feed slot. The printer will only beep once in a load cycle, if media is removed and reloaded the printer may not beep again if the load process is not re-started through the front panel.
Media does not advance If the media does not advance far enough into the in-feed channel in the media cabinet, the paper is slipping and the rollers do not grip the media. Try the following:
  • The pre-tension might be applied incorrectly. Always apply pre-tension by turning the star screw on the left side of the spindle. Never apply tension by turning the media roll or the spindle disks.
  • Clean the rollers using the cleaning procedure.
  • If the media being used is heavy coated, try changing the media.
Media jam in the in-feed channel If there is a media jam in the in-feed channel, try the following:
  • Turn the multi-roll feeder off using the power isolator switch on the connector panel at the back.
  • Open the media cabinet doors and lower the roller lever on both sides.
  • Turn the spindle to pull the media out of the in-feed channel and to collect it back on to the roll.
  • If the media is blocked, place the spindle in the park position for better access to the in-feed channel, and then pull the media edges in a downwards direction on both sides.
  • If the media cannot be reached because the roll has finished and it has not been ejected from the front of the printer, open the rear cover and try to remove the media from the motion control assembly.
    NOTE: Do not insert media with crumpled or damaged edges, trim the media first.
  • Make sure the leading edge is trimmed straight.
  • Make sure there is even tension across the width of the media.
  • Make sure media is aligned (the same amount of media is fed across the width).
  • Apply pre-tension the media.
When the printer is going to be unattended for a long period of time, it is a good idea to load and unload each roll using the LOAD/UNLOAD commands from the front panel (if the media loading procedure was not completed when prompted by the printer). This will ensure that each roll of media loaded is correctly aligned and that the printer is capable of loading/unloading each roll when requested by the print jobs in the queue.
Media misaligned When a "Misaligned?? message is displayed, the printer unloads the media. Press ENTER to continue and the printer will display the "Ready for paper?? status message. Do the following:
  • Check for even tension across the width of the media. If there is less tension on one side than the other, then the media is not straight in the in-feed slot.
  • There is a hole on the right side of the in-feed slot. Make sure the edge of the media is aligned with the left side of this hole.
  • Lower the roller levers on both sides and adjust the media so that tension is even across the whole width. Turn the spindle disk quickly two or three times away from you and then two or three times in the opposite direction. This will help to create an even tension.
  • Lift the roller levers on both sides and try to load the media again.
If this does not solve the problem, remove the media from the in-feed slot and repeat the loading procedure. Make sure the roll is against the right hand spindle disk (fully inside the roll core), and do the same for the left hand spindle disk. The printer verifies correct alignment using the blue line on the right hand side of the printing area as a reference. Media does not unload correctly If the media does not fully unload from the in-feed channel in the media cabinet, check the following:
  • Maybe there is not enough pre-tension. Always apply pre-tension by turning the star screw on the left side of the spindle three or four times (or more if the spindle is on a low retainer bracket). Never apply tension by turning the media roll or the spindle disks.
  • The spring applying pressure on the retainer bracket is loose and the spindle is slipping in the retainer bracket. Turn the multi-roll feeder off and turn the retainer bracket screw one turn in a clockwise direction.
Partial or blank prints If the print is partial or blank, check the following:
  • Check the multi-roll configuration in the printer driver: Check that the Has Multi-Roll Feeder check box is selected.
  • Check default roll configuration: Check if a roll is installed for the roll configured as default. If a roll is not selected from the printer driver, the printer will try to print to the default roll, and if no identical roll is available, it will not print the job.
  • Check Productivity mode settings: If the mode is set to normal and the roll has finished, the job cannot be printed.
  • Check cable connection: Check that the printer and any network cables are securely connected to the printer. Make sure the parallel cable is connected between the multi-roll feeder and the printer and ensure that it is also firmly connected between the computer and the multi-roll feeder.
  • Check media configuration: Make sure the media rolls are configured correctly.
  • Check document file: When printing files that are generated with versions of printer drivers for printers without multi-roll feeders, the header section of some file formats already contains information on the media. In these files, roll or sheet information corresponds to roll 1 in the multi-roll feeder. These files will print to the Default Roll. HP advises that the top roll (roll 1) is used as the default.

Dec 09, 2010 | HP DesignJet 1050c plus InkJet Printer

2 Answers

My printer will not print card paper for xmas


Hi - I too am having an issue with my R1800 loading XMAS CARD STOCK paper.....I tried cleaning the rollers as per the EPSON web site. Although, I used alcohol in stead of water. I made sure I got the little roller way down under the paper and it seems better...although not 100%. Hope this helps!

Dec 02, 2009 | Epson Stylus Photo R1800 InkJet Printer

2 Answers

My paper will not load it keeps jamming right away. I am unable to print anything, because it will not feed properly in to the printer. The paper is pulled in slightly on one side only; my right hand side...


Hi ,
This problem may be due to many reason . Paper feeder rolls problem mainly. These roller may be dirty . Clean this roller using moist cotton with Cleaning liquid such as spirit or petrol or very simply Nail polish remover. Clean these roller properly to remove dust or any other material stick on these roller. This will resolve the issue. If this problem still remain continue then this problem is due to alignment problem of the roller. Contact Printer specialist for proper alignment.

Oct 26, 2009 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

Paper won't feed


Inside of the machine is dirty.
If the inside of the machine is dirty, the printed paper may be smudged.
Follow the steps described below to clean the inside of the machine.
1. Ensure that the machine is turned on and there is no paper loaded in the Auto Sheet Feeder.
2. Place A4/Letter-sized plain paper in landscape orientation, horizontally fold it in half.
3. Unfold the paper, and load the paper in the Auto Sheet Feeder with the inverted-V edge down.

4. Select <Bottom plate cleaning> from <Maintenance>.
5. Select <Yes> on the Bottom plate cleaning confirmation screen and then press [OK].
Paper will be ejected.
If protrusions inside the machine are stained, wipe ink off the protrusions using a swab or such like.
* Important
Before cleaning, be sure to turn OFF the machine.
Paper feed roller is dirty.
Follow the steps described below to clean the paper feed rollers.
1. Ensure that the machine is turned ON and there is no paper loaded in the machine.
2. Select <Roller cleaning> from <Maintenance>.
3. Select <Yes> on the Roller cleaning confirmation screen and then press [OK].
The paper feed roller will rotate as it cleans.
4. Repeat this operation twice.
5. Load three or more sheets of A4/Letter-sized plain paper lengthways in the Auto Sheet Feeder.
6. Select <Roller cleaning> from <Maintenance>.
7. Select <Yes> on the Roller cleaning confirmation screen and then press [OK].
The paper that is loaded in the machine will feed through the machine and be ejected.
8. Repeat Steps 5 to 7 three times.
Inappropriate paper type is used.
Check to see if the paper you are printing on is too thick. See Paper Types You Cannot Use.
Note that smudging may occur at the top and bottom edges of the paper when using Borderless Printing. Ensure that the paper you are using is compatible with Borderless Printing.
Thick paper is used.
When printing on thick paper, set the Paper Thickness Lever to the right.
This widens the gap between the FINE Cartridge and the paper. Try this maneuver if the printed surface is scratched.
Media is curled.
If all four corners or the printing surface of the paper is curled, the paper may become dirty or may not feed properly. Use the paper after correcting paper curl as follows.
1. Place the printing surface face up (A), and cover it with a sheet of non-printing regular paper to avoid damaging the surface.
2. Roll up the paper in the direction opposite to the paper curl as per the figure below.
3. Check the printing paper to confirm if the paper curl is eliminated to within approximately 2 to 5mm / 0.08 to 0.2 in (B).
It is recommended to print on curl-corrected paper one sheet at a time.
The media type is not selected correctly in the printer driver.
On the [Main] tab of the printer driver, ensure that the [Media Type] selected matches the paper loaded.

In the [Print] dialog box of the printer driver, select [Quality & Media] from the pop-up menu, and then ensure that the [Media Type] selected matches the paper loaded.
Paper is loaded incorrectly.
Load in the portrait orientation regardless of the print direction of the Auto Sheet Feeder.
Ensure that paper is loaded correctly. Slide the paper guides against the paper stack.

Oct 18, 2009 | Canon Pixma MP500 All-In-One InkJet...

2 Answers

Hp deskjet 6122 paper feed


Try putting Isopropyl alcohol on the feed rollers. These rollers become hard and smooth with time and cause all sorts of paper feed problems. You can find isopropyl alcohol at any drug store(it is rubbing alcohol).

Aug 10, 2009 | HP DeskJet 6122 InkJet Printer

1 Answer

Paper feed roller continuously rolling


The problem lies in the solenoid and or the frame that hold the solenoid so your feeder roller never stop rolling

Jun 08, 2009 | Sharp AL-1000 Laser Printer

1 Answer

I have an Easy Share printer dock series 3 that has paper loaded


To prevent misfeeds and to make sure your pictures look their best, we recommend that you keep the feed roller clean. IMPORTANT: Unplug the power before cleaning the feed rollers.
  1. Unplug the AC power cord from the power outlet.
  2. Remove the paper tray from the printer, and leave the paper tray door open. IMPORTANT: Do not use cotton or cotton swabs to clean the feed roller.
  3. Lightly moisten a lint-free cloth with water.
  4. Use the moistened cloth to gently wipe clean the surface of the feed roller. Advance the feed roller with your thumb as necessary, and continue cleaning.
  5. Let the feed roller dry fully before plugging the AC power cord back into the power outlet.
  6. Insert the paper tray into the printer, then press the Print button to resume printing.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

May 26, 2009 | Kodak EASYSHARE Plus Series 3 Thermal...

3 Answers

Won't feed paper while printing


I just obtained a printer with the same problem. When I opened it up I discovered a plastic gear that had cracked and was not turning the main paper roller as it was slipping. It looks like the solution is to replace the roller if you can find one or to repair the gear and epoxy back onto the roller. I am trying the later.

Apr 22, 2008 | Lexmark X83 All-In-One InkJet Printer

1 Answer

Won't take paper


Clean The Paper Feed Rollers Using The Unit's Operation Panel If the paper feed roller is dirty, paper is not fed properly because the paper feed roller slips. Cleaning the paper feed roller could resolve the paper feeding problem. Please follow the instructions below to clean the Paper Feed Rollers directly from the unit. Caution: Since the cleaning process wears down the paper feed roller, perform this procedure only when necessary and no more than three (3) times.
  1. Ensure that the machine is powered on and remove any paper from the auto sheet feeder or the cassette.

  2. Use the <Feed Switch> button to select the paper source where you do the paper feed roller cleaning. Click for additional information.

  3. Press the <Menu> button.

  4. Use the right / left cursor button to select [Maintenance/settings] press the <OK> button.


    Note: This procedure is skipped if your machine is in Scan mode. Proceed to step 5.


  5. Use the right / left cursor button to select [Maintenance] and the press the <OK> button.

  6. Use the up / down cursor button to select [Roller cleaning] and press the <OK> button.

    05sj00164_01_en.gif

  7. Use the up / down cursor button to select [Yes], then press the <OK> button. (The paper feed roller cleaning starts.)

  8. To check if the rollers are clean, load a sheet of Letter-sized plain paper in the same paper source you selected in step 2, and press the <Open> button.

  9. Use the up / down cursor button to select [Roller cleaning] and press the <OK> button.

    05sj00164_01_en.gif

  10. Use the up / down cursor button to select [Yes], then press the <OK> button. (Paper will be fed.)


    Note: If paper is not fed properly, repeat steps 4 through 10 above up to three times.

Paper Source
Press the <Feed Switch> button to switch to toggle between the Automatic Sheet Feed (ASF) or Cassette. The light will come on when the <Feed Switch> is set for that paper source.
ASF
mp500_asf_led.gif

Cassette

mp_500_cassette_feed_switch_led.jpg


Note: When printing from the computer, if paper does not feed from the source you have selected on the operation panel, check Paper Source setting in the printer driver. If the option is not set to 'Paper Feed Switch', paper will feed from the source selected in the driver.
Click to return to step 2 above.

Mar 30, 2008 | Canon Pixma MP500 All-In-One InkJet...

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