Question about Microsoft HD5001 Webcam

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Hello. I have a Microsoft HD-5001 webcam. I have installed it with the latest drivers and firmware update. When I try to use it in Skype...it is recognized, but only transmits a black screen. Skype is also not recognizing it as an audio source. Any suggestions?

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  • joshdh14 Mar 22, 2011

    Ok, I have followed these steps and my picture comes through instead of the black screen. Unfortunately, my HD5001 Web Cam is still not being recognized as a microphone source.....any suggestions? Thank you.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Microsoft Lifecam VX-3000 trouble

I found the answer to my problem by downloading the updates on Microsoft (manufacturer) website. This seemed to fix the problem I was having viewing my webcam on Yahoo Messenger.
Thanks anyway.

Posted on Jun 23, 2008

degcomputers
  • 13 Answers

SOURCE: When I plug in the webcam, it says USB DEVICE NOT RECOGNIZED

These camera seem to be delicate. Call Microsoft support number that is on the documentation and they will send you another one. I did this and the replacement VX-3000 works perfectly.

Posted on Jan 14, 2009

yooperbud
  • 8637 Answers

SOURCE: Microsoft LifeCam VX-1000 Freezes with Skype

Normal 0 How much memory do you have installed in your computer? It may need to be, increased, as this is likely to be the cause of your computer freezing, rebooting, times out, or shutting down.
Hope this is of some help. Bud

Posted on Jan 14, 2009

cpenzes
  • 1102 Answers

SOURCE: Poor Image Quality on Skype with Microsoft VX1000 Webcam

do you get the same effect just viewing cam picture
have you uninstalled and reinstalled cam
you need to set up cam with skype
follow instructions

Go to TOOLS, then OPTIONS, and click on
Audio Settings
and set the Microphone and Speakers
to the computer Audio Card.
Then click on the Video Settings.
The camera if installed properly
will come up and show a picture.
Then on the bottom of the page click on Save.
please let me know if this has solved

Posted on Feb 15, 2009

  • 3600 Answers

SOURCE: My Microsoft VX-1000 Webcam won't work with MSN 2009 on Vista!!

you need to download the driver for vista for this camera from microsoft.

Posted on Jun 22, 2009

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1 Answer

Why my skype vidoe call not working.


Hello here is a fault finder guide from skype:

https://support.skype.com/en/faq/FA1267/i-set-up-video-in-skype-for-windows-desktop-but-it-doesn-t-work-what-can-i-do

Here is the asus homepage:

http://support.asus.com/Download.aspx?SLanguage=en&m=A7V333-X&p=1&s=10

Make sure all the drivers is updated, by selecting your windows system.

Is the driver for the webcam, installed or updated ???

Look also here:

https://support.skype.com/en/faq/FA3681/making-a-video-call-windows-desktop

Do you see the webcam inhere ???

Update also skype to the latest version.

Good luck

Jan 31, 2013 | ASUS A7V333-X (A7V333-X/L) Motherboard

1 Answer

During skype connection the picture freezes


1) Ensure you are running Skype 5.0, earlier versions (4.2) are known to have this problem. www.skype.com
2) Ensure you have installed the latest drivers for this device through windows update.

Feb 28, 2011 | Microsoft LifeCam Show Webcam - 2.0...

1 Answer

I cant get my VX1000 to work with Skype, just get the message Skype does not support your webcam


1) Skype is very picky about drivers - make sure you have the latest also check the 'Readme' link for known issues

Visit the Microsoft hardware support page
http://www.microsoft.com/hardware/download/download.aspx?category=ICE&type=LifeCam&sku=68A-00001
Fill in the details and click 'GO'
Click on the link:-
"Microsoft LifeCam Readme and Troubleshooting Information"
All the information you require should be found here, Including the latest software to download and Customer Support
Check out any additional software you have to download as well as the Lifecam software.

Procedure
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Microsoft
Run the installer and choose your options when prompted
Connect your webcam when prompted.

2) Do not run the microsoft webcam software in Skype but allow the Skype software complete control

Aug 28, 2010 | Microsoft LifeCam VX-1000 Webcam

2 Answers

I am running Win-7, Skype 4.2.0.169 (latest)with the latest drivers for Microsoft's VX-3000 camera. Skype says unsupported camera. Any suggestions other than getting a 'skype-supported camera'?


It may be a Windows 7 issue
Try using the software in Compatibility Mode
Right click on the webcam icon on your desktop or the webcam file from 'All Programs' - select 'Properties'
Select the 'Compatibility' tab
Select 'Compatibility Mode'
Use the dropbox to show the OS you have successfully used before
Click OK
Restart your computer

Aug 06, 2010 | Microsoft LifeCam VX-3000 Web Camera

1 Answer

I cant turn it on for skype when i turn it on on skype it says webcam cannot be disply ollease help


Make sure you have the latest drivers for your webcam - especially if you installed from a CD previously

http://www.logitech.com/en-us/support-downloads/downloads/webcams

Update your DirectX to version 11

http://www.microsoft.com/games/en-US/aboutGFW/pages/directx.aspx

Check out Skype help and Skype forums for further help

Aug 06, 2010 | Logitech Webcam

1 Answer

I have just downloaded Skype the latest version of Skype, and purchased a new Microsoft LifeCam VX-1000. But Skype sends a prompt that "your live-cam is not supported by Skype. The camera was manufactured...


1st You download Latest Webcam Driver. Free Micorsoft Cam Driver After this install the Webcam driver in the system.
Installation of Webcam Driver
  • Go to the control panel
  • Click on the System Icon
  • Click on the Hardware Tab
  • Click on the Device Manager then
  • Select the Unknown Device or printer device where yellow Question Marks sign on it.
  • Right click on it and uninstall it.
  • After this go to the top of the device manager and click on scan for hardware changes.
  • Driver installation Wizard start.
  • Brows Your Driver from the Hard Disk and click on next.
  • Driver will be install.

Apr 04, 2010 | Microsoft LifeCam VX-1000 Webcam

1 Answer

My webcam doesnt work with skype


Check you have the latest driver - faults likes this are usually patched until a new driver is issued
Access Device Manager from the Control Panel and expand the Imaging folder.
Right click on your webcam text and update driver - select internet when prompted.
If you have the latest driver - check the Creative website and Skype for any forums that show similar problems

Aug 24, 2009 | Microsoft LifeCam VX-1000 Webcam

3 Answers

Yahoo instant messenger shuts down everytime I try to use web cam


The camera may not be compatible with Yahoo, Try a different service to use the cam on? if that to crashes then its something with the drivers.

Nov 25, 2008 | Microsoft LifeCam VX-6000 Webcam

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