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I downloaded a trial of photoshop cs3 extended. Everything seemed ok but when I try to open the programme I get a grey screen with the menu bar showing and the little circle going round.(vista home premium). If I click the mouse button again, I get the message, not responding. Eventually I give up and close. I get the message about windows trying to solve the problem, then nothing. Any ideas please?

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  • willnort Aug 02, 2008

    Already tried the regsvr32 jscript.dll solution. It wouldn't download until I had done that.

  • willnort Aug 04, 2008

    Tried resizing desktop resolution but still no joy.

  • willnort Aug 08, 2008

    I have nothing further to add. I have tried the suggestions given but to no avail.

  • willnort Aug 22, 2008

    Despite the best efforts, so far, there doesn't seem to b e an answer to solve this problem. One theory I came across was that it was something to do with the fact that my computer has an AMD Phenom X4 processor. I don't know what the significence of this is but I am still desperate to find an answer.

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Have you tried registering the VBScript DLL also by doing "regsvr32 vbscript.dll"? Apperently there is a problem with Vista home not running any VBscript as well.

Posted on Aug 08, 2008

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What about your vga card. is it enough to run this program.
if its ok then change the setting of graphics. or check if the installing creates this problems..
try to reinstall if it seems of installing problem

regards,

Posted on Aug 08, 2008

  • SALMAN NASEER Aug 23, 2008

    did u tried my suggestion and what was the result.



    regards,

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Hi,

To my understanding, this is a known issue with CS3 and Vista Home Premium. Would you pls try:

  • drop to command line (with administrator privileges)
  • Run "regsvr32 JScript.DLL"
This was originally posted here.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Posted on Aug 02, 2008

  • Louie  Role
    Louie Role Aug 02, 2008

    That should be "This was originally posted here."

  • Louie  Role
    Louie Role Aug 02, 2008

    Hi again,

    Appreciate the quick update. Have you tried a clean install of CS3 with either or both your Firewall and AntiVirus temporarily disabled?

    Cheers.


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Hello,
Well this might be a compatability problem with vista or some installation error due to which your facing it!!..So please try to Uninstall the Photoshop cs3 extended version from your computer..please download the same software from the following link which is fully compatable ..i have downloaded it to my vista and its Working Fine..

http://www.whereweget.com/graphics-and-design/4925-adobe-photoshop-cs3-extended-v10.0.html

Thank you!!..Please post back for further assistance...

Kind Regards!!..

Posted on Aug 02, 2008

  • Natesan Sabesan
    Natesan Sabesan Aug 02, 2008

    Also it a Full version..enjoy mate..Cheerss!!.. :)

  • Natesan Sabesan
    Natesan Sabesan Aug 04, 2008

    Hello,
    First to disable your firewall and antivirus ,then you try to uninstall the cs3 version installed in your pc..after which please download the version of cs3 from the link specified by me...

    Good Luck...

    Regards!!...


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That is becose it is a trial copy of photoshop

Posted on Aug 02, 2008

  • Legin Varghese
    Legin Varghese Aug 02, 2008

    Make sure you don't have a dialog window open off the desktop somewhere. I had that happen once. The levels dialog kept opening just off the left side of the screen and I had a permanent "dropper" tool. No other tools would respond until that window was closed. I fixed the problem by resizing the desktop resolution while the dialog was open to force all active windows to snap back onto the screen.



    resizing the desktop resolution while the dialog was open to force all active windows to snap back onto the screen.

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