Question about Kenmore 49972 Front Load Washer

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My kenmore front load washer will not spin or pump out water, can I replace pump myself

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First of all check the voltage to the pump of the washer when the program cycle comes to the point of drain. Now if there is power to the pump without any drain then the pump must be taken out. But if there is no power at the drain cycle and also loss of spin for drying then the program controller unit must be checked , confirmed . The cost of the unit will be high and so try and see if there are ways to check on connections and faulty leads.

Posted on Mar 18, 2011

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Hi from retired Englishman in SW France,

Sorry but I do not know your particular machine BUT I would suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters.
Here are my complete, general pre-typed guidance notes for checking both the filter and the pump motor ;-0)
-------------------------------------

If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!

Hope the filter is the problem and good luck!
John C

Posted on Mar 18, 2011

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Posted on Jan 02, 2017

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