Question about Dell Wireless Keyboard Optical Mouse w0147

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My dell wireless keyboard doesn't work the mouse works

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  • Expert
  • 107 Answers

First try checking and testing the batteries in the keyboard to see if they are good and working, if they are fine then try reinstalling the Bluetooth software using the CD that you acquired with your wireless devices. Then if that doesn't fix the problem then check if the adapters are configured well and also if the keyboard is in range. if it still doesn't work read the instructions perhaps something is missing.

Posted on Mar 18, 2011

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  • 604 Answers

Make sure the batteries are in correctly and are new. also check to see if the little switch is in the on position. IF it sitll doesn't work, contact www.dell.com and ask for a replacement keyboard

Posted on Mar 18, 2011

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Posted on Jan 02, 2017

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SOURCE: wireless keyboard numbers on right not working and wireless mouse light not on

My Dell wireless keyboard doesn't work. I replaced the batteries in it and pressed the green button on the back of it then the button on the wireless thing plugged into the computer. That light blinks for a few seconds then stops but the keyboard still doesn't work. My wireless mouse works fine.

Posted on Oct 29, 2008

yooperbud
  • 8637 Answers

SOURCE: Trust keyboard and wireless mouse

Normal 0 Assuming that you have good batteries installed, turn the Keyboard over and locate the small reset/connect button on the back of the keyboard and press it. Then try typing to see if it is working. If not try pressing the button on the receiver and then on the keyboard. Try typing, should work okay.
Hope this helps. Bud

Posted on Jan 19, 2009

  • 102 Answers

SOURCE: Need XP driver for Dell Wireless: Keyboard RT7D40, Mouse CEO560

Im gonna say go to dell web site and look for the drivers?

Posted on Feb 09, 2009

wayneard
  • 1901 Answers

SOURCE: wireless keyboard and mouse not working, battery in receiver?

The receiver has no batteries. It runs off of the USB port. Is the red light on under the mouse? Is there a small connect button on the receiver? Push it. How about on the mouse? Keyboard too? Go ahead and post the model number.

Thanks for using Fixya.

Posted on Sep 17, 2009

  • 4090 Answers

SOURCE: dell wireless keyboard stopped working. Changed

I make oresumption that you have depressed the connection button under the keyboard to reset it?

If still a problem go to device manager and delete the wireeless keyboard so it can be discovered again.

Please rate my help++++Thanks for using FIXYA

Posted on Nov 17, 2009

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1 Answer

I cannot get my keyboard or my mouse to work with my dell computer. what can i do?


Please add more information to get specific assistance. Are these wireless devices? If wired, do they use USB or PS/2 connections.

For wireless devices, try replacing the batteries and resynching to the receiver. (You may want to check putting the receiver in different USB ports.)

For wired devices, disconnect and reconnect. For PS/2 devices, you will need to restart the computer to check if the devices work. For USB devices, try connecting to different USB ports.

Next step, try using a different keyboard and mouse (that work on another computer (stick to USB or PS/2 to match the current pair)). Try a wired set if the problem is with a wireless pair. If those work, continue diagnostics on the wireless keyboard and mouse. Check if the mouse and keyboard work on another computer. If they don't work with another computer, replace them.

If another USB keyboard and mouse pair don't work in any port, your USB ports may have failed. Check if even one port works enough to access the Device Manager. (Start > Control Panel > Hardware and Sound > Device Manager (Win7); similar directions in other versions of Windows) Check for a problem with the drivers (For USB ports, scroll down to the USB drivers and look for a triangle with a yellow exclamation point or red x). Try to update the driver or roll it back. If that doesn't help and one USB port works, a USB hub may solve the problem.

Otherwise if the USB or PS/2 ports do not work with any devices and the driver fix doesn't work, then I'd suspect a problem with the ports on the motherboard. Replace the motherboard/computer.

I hope this helps.

Cindy Wells

Sep 12, 2011 | Dell Computers & Internet

1 Answer

Wireless keyboard and mouse works fine with computer but when I attempt to use it on the f1dh104l switch it does not recognize the mouse or keyboard. it is a dell e6400 laptop that i'm attempting to...


the problem is that most Wireless Keyboard and Mice combos use Composite USB, the KVM however is expecting one signal on each entry port (one for mouse, and one for Keyboard).

replace yoru wireless Combo for a standard Keyboard and Mouse to make this work.

A work around would be using a MS Wireless Mouse and a different brand of Wireless Keyboard using both Wireless receivers and plug them into different ports on the KVM

Jun 05, 2011 | Computers & Internet

1 Answer

My son moved the dell wireless keyboard and mouse from our home computer to use in his room now I cannot get it to work on our home computer again. Help


Please follow the bellow steps to setup the wireless mouse and keyboard again.
1) Check whether the batteries are working in the both device.

2) Connect the 3rd kit with the PC in the USB port (receiver).

3) Press the knob for wireless activation on the receiver along with the same of the keyboard (back side of the keyboard) for 4-5 seconds. It will activate keyboard.

4. Now press the wireless knob of the keyboard as well as of the mouse - mouse will start to work along with keyboard.

Hope the solution will work fine.
Thanks for using FixYa.

Jul 13, 2010 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

Dell wireless interfering with logitech wireless


hi
just go to control pannel , select bluetoth option , paur your dell device with the system you want to work and it will work fine.

Apr 18, 2010 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

My dell wireless keyboard just stopped working. I


if your mouse is working. it would be the keyboard it self.. cause dell has bout wireless mouse and keyboard.. do you have warrenty on your system.. dell can replace the keyboard for free..

Dec 30, 2009 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

Dell wireless keyboard stopped working. Changed


I make oresumption that you have depressed the connection button under the keyboard to reset it?

If still a problem go to device manager and delete the wireeless keyboard so it can be discovered again.

Please rate my help++++Thanks for using FIXYA

Nov 17, 2009 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

I have a wireless mouse. It is a Dell. has light...


Try to re-connect the mouse and keyboard using the connect buttons on the keyboard/mouse and the receiver to the computer.

Mar 01, 2009 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

Dell wireless keyboard not working


What o/s are you using? If Vista(and your mouse works) you can access the onscreen keyboard to log into your computer and access the utility to reconnect your keyboard.

Jan 23, 2009 | Dell Wireless Keyboard Optical Mouse w0147

2 Answers

Wireless keyboard numbers on right not working and wireless mouse light not on


My Dell wireless keyboard doesn't work. I replaced the batteries in it and pressed the green button on the back of it then the button on the wireless thing plugged into the computer. That light blinks for a few seconds then stops but the keyboard still doesn't work. My wireless mouse works fine.

Oct 25, 2008 | Dell Wireless Keyboard Optical Mouse w0147

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