Question about Brother MFC 490cw Color Inkjet Multi-Function Printer

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HI! my printer brother mfc-490cw is offline and wont print .what do i have to do to get it on line ? i own a mac . Louie

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Go to system settings and select the 'Printer' option. Right-click on the printer and enable the 'Use Printer Online' function. Cancel all the printing jobs till that moment and redo the process. Sometimes the 'Printer Offline' message occurs due to a 'Job Stuck' issue. Check all network connections and functions. Be sure the network interfaces work properly. Turn the printer off and on to see whether the device is working properly.

Posted on Mar 18, 2011

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My brother printer saying offline help me its a mfc 490cw


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1 Answer

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have you tried power off then on again, if yes, go to
START> PRINTER AND FAXES> right click your printer which is the brother mfc-490cw and uncheck USE PRINTER OFFLINE. when you right click your printer there, there shoul no check on the selection USE PRINTER OFFLINE. if that doesnt fix it still, check the usb cable or even try replacing it(the cable) or relocate to where is connected (usb port) on your pc.
a fine feedback would suffice

Jun 02, 2010 | Brother MFC 490cw Color Inkjet...

1 Answer

My printer (MFC-490-CW)print status is offline change online


If you want to make it online, than make sure it is on and connected to your computer, Once you are sure about this than

Go to control panel than Printers and Faxes

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IT will Put you printer back online.

Nov 10, 2009 | Brother MFC 490cw Color Inkjet...

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Error 0x000000aa during port configuration of a printer


Hi. First you have to check "Use printer offline" for that particular printer then you have to stop the Print Spooler Service then start it again and only now you may configure the port configuration for that particular printer. After you do that uncheck "Use printer offline" and voila: it works. Good luck

Oct 13, 2009 | Brother MFC 490cw Color Inkjet...

1 Answer

Brother MFC-490CW Won't Print


If you have installed something since yesterday you might want to use system restore. the program might be causing the flaw. If not dont worry. You will need to uninstall the printer from your printer page and reinstall it. depending if it is a networked printer or a usb connected. If networked all you have to do is follow the install wizard. but if it is a usb you will have to go to the company's website and download a printer driver. after that it should work. dont forget to restart your computer. sometimes that can help too.

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1 Answer

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try reinstalling printer then switch it on before u switch on u comp.

Jun 06, 2009 | Brother MFC 490cw Color Inkjet...

4 Answers

Brother mfc-490cw is offline


If you are running Vista and SNMP is turned off
1. Check to see if SNMP is turned off this is a component of Vista
a- Control Panel
b- Program and Features
c- Left side of screen you should see turn windows features on or off
d- Click on this a window box should open scroll down and see if SNMP feature is checked if it is then turn it off (unchecked) follow these steps
e- Under printers select Brother MFC-940CW printer right click
f- Select run as administrator
g- Select properties
h- Select ports
i- Select button configure ports
j- Under port settings uncheck enable SNMP
k- Click ok printer should be on line
l- To find MAC address for MAC filtering on router
m- Run the brother remote setup program and note the IP address
n- Run the command prompt as an administrator at the prompt type the following “apr –a” without the quotes and then hit return and note the physical address (MAC) for the above IP address you noted. Log on to your router and enter the MAC address from the step above and save.
o- Run the brother remote setup program again and change TCP/IP from “auto to static” please note you must have box checked at the top of the window edit network settings.
p- Restart the computer

Apr 07, 2009 | Brother MFC 490cw Color Inkjet...

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