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I bought the Photosmart C6283 in the Middle East but now live in Australia. The printer doesn't accept a compatible Australian Hp cartridge. How do I change the zone, so that it will.

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Posted on Jan 02, 2017

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  • 24 Answers

SOURCE: how to change zone/region for HP Photosmart C3180

A RESET HAS TO BE DONE ON THE PRINTER. NO OTHER WAY POSSIBLE WITHOUT DOING A RESET. CALL UP CUSTOMER CARE. WAIT FOR A CALL FROM THE BACK END TEAM...THEY WOULD ASSIST YOU WITH IT WITHIN 24 HOURS. RESET WOULD BE DONE FOR REGIONALIZATION ISSUE. NOTE : ONLY 3 MAXIMUM RESETS POSSIBLE FOR THE UNIT.

Posted on Sep 24, 2007

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SOURCE: Use HP 363 cartridges instead of 177 for my Photosmart C7183

Phone HP.  After about a month hanging on, on their premium rate number, you'll finally be put through to someone who doesn't understand the problem.  Then, after your beard has grown another inch or two, if you're lucky, you'll actually get someone who understands the problem.  Some birthday's later, you'll be connected to a technician who can talk you through a simple number of keystrokes to re-configure the printer.
Reckon this cost me 30 UK pounds - seriously -  I had to call five times  but eventually it was done.

Posted on Apr 27, 2009

  • 1 Answer

SOURCE: I bought my HP Photosmart

HP Photosmarts:

C3210, C3310, C5180, C5183, C6150, C6180, C6188, C6288, C6288, C7160, C7180, C7268, C7280, C7360, C8250, D7460 and all other Photosmart fixed inkjet head printers
This printer has six colors and no less than 12 inkjets, two for every color. A Fine inkjet for printing fonts and a wide inkjet for larger areas such as pictures and graphics. Each inkjet is made up of several lines or vents.
Note, Black Fonts use only black ink, Black graphics use a conbination of magenta, blue, yellow and black.
Troubleshooting:
1. Press * and # at the same time, and then release both keys. This will open the Mfg Commands Menu and say; "Enter Special Key Combo".

2. Press 123. "Support R00xx" will apear.

3. Press Right Arrow Cursor button: (uiaux Menu)
Once for: Information Menu > Info menu
Twice for: FAX Diag Menu > Run FAX Test > Reset FAX Params > Change FAX Params > FAX Param Report > FAX Trace Report > Speaker Mode > Ring Monitor > CNG Monitor > Signal Monitor.... Repeat.
Three Times: Print Tests Menu > Nozzle Test. Pressing OK gets you this:
http://forum.naddabiz.com/viewtopic.php?f=17&t=269

4. Press OK on one of the three Service Menus.

5. Press CANCEL several times to back your way out as needed or until the normal screen appear.



LCD Screen & Cursor Test
Play Pong Game:

1. Press * and # at the same time, and then release both keys.

2. The display should read "Enter Special Key Combo". Press 7664.
3. A yellow paddle appears. It moves only Horizontally using the right & Left Cursor Keys.
4. Press OK to pitch ball.
5. Press Cancel to exit.

Extended Self Diagnostic Test
1. Press OK & Cancel Button simultanously



Semi-full reset
This will reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer while the printer is powered on.
2. Press and hold Plus (#)[next to zero] and 6 while plugging in the power cord.
3. Repeat steps one and Two, Two more times for a total of three times.
This will perform a maintenance cycle upon the third restart.

Now you may want to print a self test report by pressing "Setup" and then 1, then 1 again. or Clean the heads by Pressing Setup > 5 > 2



OOB NVRAM RESET (Remove Air in Hydrolic lines)
1. Turn Power off using power button.
2. Hold down the CANCEL & OK buttons & keep them held while powering on the printer.
Keep them held till the printer shuts itself back off. (It will shut off without you hitting the on/off button.)
3. Then power it back up normally by hitting the on/off button. It will warm up normally except it will display a message "OOB NVRAM RESET" & it will then do about 3 minutes of priming & pumping up the ink in the tubes that run from the cartridges to the print head.
4. You then can run a test print in the tools section.
YOU MAY HAVE TO DO THIS PROCEEDURE AS MANY AS 6 TIMES. IT WILL EVENTUALLY GET ALL AIR BUBBLES OUT OF THE SYSTEM.


Semi NVM Reset
1. Unplug the power cable from printer while the printer is powered on.
2. Press and hold the (#)[next to zero] and 6 buttons while plugging in the power cord and keep both buttons depressed for at least five seconds.
3. Printer will shut off
4. Press Power on and unit will begin the Semi NVM reset.
The unit will clean its heads and the pump will cycle several times to prime the hydrilic lines and purge out any air.
Then a Maintaince cycle will begin.

There are more codes like 124, 127 you can enter. But be carefull to use.
In one case you can enter new ID's MAC adresses, and parameters for the printer. But i don't now wich parameters will change so i did not changed them at all.

Posted on Jan 21, 2011

christian_HP
  • 89 Answers

SOURCE: I have moved to Australia

Call HP for Ink Regionalization. 1-800-4746836

You dont have to try it by yourself because in HP Techsupport its one of the very tough issue we handle.There are only 50 failed attempts limited to regionalize it. 3 Regionalization limited for every printer is allowed.So be careful not to risk trying.

And aside from that the process in doing that is very technical.By calling HP they can provide you options specially if your migration to Australia is not permanent.

Hope I help you a bit.

You can also send me questions on my

personal email - christian4122@yahoo


Your's Truly,

Christian from HP

Posted on Mar 27, 2011

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HP Photosmart Premium All-in-One Series 309a use of Printer Cartridges #364 (Europe) instead of #178 (Middle East). I brought my printer when I lived in the middle east approx 18 months ago. In the middle...


Hi

Well it is nothing but to change the region of the printer. hence remove all the cartridges and remove the power supply first.

1. Hold # & 9 key on the keypad
2. Connect the power back to the printer
3. It will say NVRAM init.
4. It will ask for the Region select what you want.
5. And continue to work

OR

Goto setup menu in printer and change the region.

Regards

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I have a HP Photosmart C3180 that I bought in the US and now trying to install UK cartridges, but it tells me that the cartridge is incorrect. How do I re-set the printer to accept the UK cartridges?


The reason behind this is the regionalization capability of your product. The printer sets its region/zone after printing a few pages with a particular ink cartridge, once the region/zone is set, the printer would only recognize ink cartridges that are bought from the region/zone it's set to. You can click on the link to determine the compatible cartridges that you may use with your printer.

Only certain cartridges are compatible with your product. This document lists compatible cartridges by country/region. Use one of the following methods to check which cartridges are compatible with your product.Click on the link below for more information.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01573152&cc=us&lc=en&dlc=en&product=1146331&tmp_track_link=ot_search

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I have moved to Australia with a HP C4180 Inkjet printer but the correct cartridge in Australia produces an error message. How do I regionalise my printer so it will accept Australian HP cartridges?


Call HP for Ink Regionalization. 1-800-4746836

You dont have to try it by yourself because in HP Techsupport its one of the very tough issue we handle.There are only 50 failed attempts limited to regionalize it. 3 Regionalization limited for every printer is allowed.So be careful not to risk trying.

And aside from that the process in doing that is very technical.By calling HP they can provide you options specially if your migration to Australia is not permanent.

Hope I help you a bit.

You can also send me questions on my

personal email - christian4122@yahoo


Your's Truly,

Christian from HP

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Brought the photosmart C4180 in the U.K. ,now living in Australia ,new compatable cartridges show an error message when installed


Just try to remove and reinsert the cartridges. You might also wanna clean the printheads with a damp lint free cloth. And See what happens.

You can also try this Link, it might be helpful. Finding and Installing Cartridges after Moving to Another Country

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Hi I have an HP Photosmart C4385 that I bought in Us some years ago using the cartridges 74 and 75. I'm living in Europe today and I bought the cartridges 350 and 351 since as mentioned in the lable is...


Contact HP. Your printer needs to be reset to work with the European cartridges. If your printer is no longer in warranty, check the warranty on your cartridges and contact HP for warranty support on your cartridges.
Here's a link to contact HP. http://h10025.www1.hp.com/ewfrf/wc/contacthp?lc=en&dlc=en&cc=us&product=3651156 This is a US link - you may want to start with www.hp.com/cposupport and after selecting your country / language, find a contact HP link.

I am an HP employee. I do not represent HP on this site.

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Oh yes HP can regionalize the printer for you. You need to call the UK HP and speak to their tech people. There is a specific reset that can be done and once it's complete you are able to use the 363 cartridges.

0844 369 0369 is there number and they do not charge for support for regionalization calls even if printer is out of warranty.

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Use HP 363 cartridges instead of 177 for my Photosmart C7183


Phone HP.  After about a month hanging on, on their premium rate number, you'll finally be put through to someone who doesn't understand the problem.  Then, after your beard has grown another inch or two, if you're lucky, you'll actually get someone who understands the problem.  Some birthday's later, you'll be connected to a technician who can talk you through a simple number of keystrokes to re-configure the printer.
Reckon this cost me 30 UK pounds - seriously -  I had to call five times  but eventually it was done.

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