Question about Toshiba 100GB Laptop for Satellite 2400, A, M, P, Satellite Pro 6100, M, Portege M200, Tecra 9100... (GPOHDTS2400100R) Hard Drive

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CD DVD ROM doesnt read dvds when i insert the disk the light turns on i can hear the dvd turning but later on it stops. turn and stop again. then it doesnt read the dvd anymore

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Hello,

how long have you been using this CD ROM? I suspect the laser (lens) of the CD ROM. I think the laser (lens) is weak that's why it cannot read data/files on DVD.

To confirm if actually its a laser problem, insert an Audio CD into the CD ROM and see if will play. If it plays, then obviously, your laser (lens) is weak. But if it doesn't play Audio CD, then it might still be the laser (lens) or a mechanism problem.

Get a lens cleaner, use it to clean the lens. If that doesn't solve the problem, get a screw driver, open the CD ROM cover so that you can gain access to the lens, use a cotton board to clean the surface of the lens. This should clean dust or dirt that might be on the lens.

If non of the above solves the problem, then know that you need to replace the laser to a brand new CD ROM.

Good luck...........

Posted on Mar 18, 2011

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