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My cd rom does not read dvds - Toshiba Computers & Internet

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You might as well check your Toshiba PC Laptop if your CD-ROM can read DVD's .. Look at this figure... my cd rom does not - ryanpajaro20_6.jpg

There will be a hint for you to check the Optical drive if it has the DVD label. Otherwise , consult Toshiba for it...

Posted on Mar 18, 2011

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Hello,

how long have you been using this CD ROM? I suspect the laser (lens) of the CD ROM. I think the laser (lens) is weak that's why it cannot read data/files on DVD.

To confirm if actually its a laser problem, insert an Audio CD into the CD ROM and see if will play. If it plays, then obviously, your laser (lens) is weak. But if it doesn't play Audio CD, then it might still be the laser (lens) or a mechanism problem.

Get a lens cleaner, use it to clean the lens. If that doesn't solve the problem, get a screw driver, open the CD ROM cover so that you can gain access to the lens, use a cotton board to clean the surface of the lens. This should clean dust or dirt that might be on the lens.

If non of the above solves the problem, then know that you need to replace the laser to a brand new CD ROM.

Good luck.

Posted on Mar 18, 2011

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