Question about Computers & Internet
The USB interface is rugged and is designed to only allow a connector insertion one way. However, if a connector is upside-down and forcefully jammed into the port at an angle, it is possible shove it in and in doing so breaking the port's hardware. If you examine the port closely, you may see the part with four contacts bent such that the contacts are shorting to the metal shell of the port. Inserting a small piece of cardboard between the contacts and the shell may be sufficient to remove the short and so allow start up to proceed past the power up check of the USB ports. If this doesn't work, you can try pressing F8 repeatedly on power up to get into Windows safe mode menu where you can select different modes of start up including one without any drivers which may allow you to bypass the USB hardware problem. But this is a makeshift solution which only gives you very limited functionality. If the laptop is still under warranty, take it in for repair by a qualified technician. If the cardboard trick works and you don't care if one USB port is no longer functionable, then you can as an alternative just leave things as they are.
Posted on Mar 18, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Follow the steps given below to refresh USB ports.
1. Right-click My Computer icon on the desktop, and then select Properties.
2. Click the Hardware tab.
3. Click the Device Manager button.
4. Click the plus (+) sign to the left of Universal Serial Bus controllers.
5. Right-click the device listed under Universal Serial Bus controller and select Uninstall.
6. Click OK to confirm the removal of the device.
Please note, repeat Steps 5 and 6 until all the devices under Universal Serial Bus Controller are removed.
7. Shut down the computer.
CAUTION: Ensure that the Shut Down option is selected, instead of the Restart option.
8. Wait for 5 seconds and then restart the computer. When the computer restarts, a "Windows has detected new or added hardware" message window will open.
The above steps will refresh the USB ports.
Now connect the USB devices like mouse, video camera, your external usb hard disk...usb hubs...whatever you like and the drivers should install automatically.
Jul 08, 2011 | Computers & Internet
Jan 11, 2011 | Toshiba Satellite A505 Notebook
Feb 17, 2010 | HP LaserJet 3600n Printer
Dec 30, 2009 | Computers & Internet
Jul 29, 2009 | Canon PIXMA MP620 All-In-One InkJet...
Nov 24, 2008 | Lexmark International Z615;...
Sep 27, 2008 | Toshiba Satellite A135-S2386 Notebook
Apr 15, 2008 | HP Photosmart C3180 All-In-One InkJet...
Mar 14, 2008 | Toshiba Satellite A135-S2276 Notebook
May 06, 2007 | Toshiba Satelite A10 Notebook
34 people viewed this question
Usually answered in minutes!