Question about American Audio Cdg-350 Professional Dual Cd Player

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A cd is put in but no sound is played. Cleaned with a cleaner but still doesn't play.

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  • Zachary Campbell
    Zachary Campbell Mar 18, 2011

    Thank you, I will try as soon as I am able to and will let you know.

  • Zachary Campbell
    Zachary Campbell Mar 18, 2011

    Yes, it was very helpful.

  • Zachary Campbell
    Zachary Campbell Mar 19, 2011

    What kind of product information am I looking for to be able to replace the assembly? What's the work involved in servicing this myself?



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  • American Audio Master
  • 75,424 Answers

Insert one Audio CD into it, and check wether it reads and recogonize it or not. If no disc display is shown, the laser pickup unit in your player is faulty. It is a special type, 'Three Spot Beam Detection type', and should be replaced with exact type and number, and is a critical component in your system. As its type indicates, it has three beams coming out from it to read and detect CDs put in it. If any one beam gets damaged, the unit has gone, and has to be replaced. This unit comes out from the factory, alainged to the best, and no focus alingments should be done in it.
First of all, check whether the disc spins inside the syestem as it has loaded. In rare cases sled motor 'the motor that spins the disc' may get strucked. Be sure the disc spins, before replacing the laser unit. If disc does not spins, you have to replace the sled motor, and it is a skilled work. If you have patience and confidance in this work, you can do it by yoursef. Otherwise take help from an expert technican. OK.

Posted on Mar 18, 2011

  • The Knight
    The Knight Mar 18, 2011

    Disc cleaner only cleans the optical lens surface. It will clean only if the disc spins inside. It can't do its work, if disc does not spins. You just check whether it spins inside when it has loaded. If it spins, the cleaning has been done, and your units' laser head assembly is defective, and should be replaced wit an identical one, both in type and number. OK.

  • The Knight
    The Knight Mar 19, 2011

    The device you owns is a high quality one. Without any skill and knoledge, opening and disassembleing its mechanism will make you in grate trouble. To replace the lased head assembly, you have to take the component out from its mechanism, and note its number and type. it will have markings on its bodey, about its type number, either laser printed or by a sticker. You should notice it well, and should buy the exact one of same type, otherwise it will ba waste of time and money for you. I'll give you its specifications here. Note it well. Its number is more important.
    specifications [1] Object Lens Drive System => 2 diamentional parellel Drive. [2] Tracking Detection => 3 Spot Beam Detection [3] Optical Source => Semiconductor Laser. [4] Wavelength => 780nm. Note well that its wavelength is very important. OK.



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