Question about Brother MFC 490cw Color Inkjet Multi-Function Printer
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Posted on Jan 02, 2017
With some Brother printers you can try this.
Access the internal maintenance mode by pressing the Menu/Set button, then press * 2 8 6 4 within 2 seconds. This should put you in the maintenance mode menu. Enter 80, and then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.
This will reset the purge count value. Then the printer will restart, hopefully without the annoying cannot clean message.
Some times this happens because of using cheap compatible ink cartridges if this is the case change the ink cartridges.
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All The Best: Pineworks
Posted on Feb 18, 2010
Did you have a paper jam before this happened? If yes then the paper must have pushed the encoder strip out of alignment. You will need to turn off the printer and then push it back into slot to fix it. Let me know if you need more help. Sai.
Posted on Jun 11, 2009
SOURCE: Print unable 32 ?
Print unable 32 is dirt or scratch on the transfer belt assembly. There's a timing mark on the belt that a sensor must read. If the belt is damaged, you will need a new one.
Posted on Aug 07, 2009
It's not your ink. Error 36 means either the printhead carriage is unable to travel back and forth properly, or it does, but the machine can't get the proper feedback from it. It might be an easy fix, once you get the top cover off the printer section. (Start by prying the narrow covers out of the main cover, then unplug the cables under those covers.) Often it's a small scrap of paper that got into the path of the head. If so, it's probably black with ink and hard to see, but fishing it out with tweezers should fix it.
The machine keeps track of where the head is by counting nearly-microscopic stripes in a quarter-inch strip of film that runs across the printer section. That strip should be oriented vertically and sitting in a slot in the head. If it's stretched up across the top of the head instead of down in the slot, the head can't see the stripes and panics, giving the error 36. Gently lift it and drop it into the slot. If it's smeared with ink, gently clean it with a wet cotton swab.
Posted on Apr 07, 2010
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